'Thanks' for closing the thread WindowsPhone 8.1 / InternetExplorer

[dynamitec]

Hi!
Windows Phone is not officially supported yet, we’re working on this, please be patient.
Regards,
Josue

I want to reply to your support comment! Congratulations you have the only Theme that doesn’t work on Windows Phone (checked Avada, X-Theme, The7, DIVI, Bridge, which I all own). I really would like to use Enfold since it has qualities the other themes don’t necessarily have, but this is a ridiculous comment and a slap in the face for a paying customer. So I should tell my client: nope, sorry, WindowsPhone doesn’t work. Seriously? I’m more than disappointed here. Be patient? I’m waiting for month now!

• This topic was modified 9 years, 5 months ago by dynamitec.

[Elliott]

Hey dynamitec!

Windows phone has very little market share (around 3%?) so it hasn’t been a high priority. We would love to help you out but I don’t think any of us actually has a Windows phone right now.

That doesn’t mean we are giving up on it though. It’s just going to take some time before our devs get a chance to look.

Best regards,
Elliott

[dynamitec]

Yes, but especially in bigger business (e.g. Bosch, Siemens, etc) the Lumia are used often. I agree on the small market share, but it doesn’t help when a customer HAS a Windows Phone… you guys are making money with your product. I think it should at least be possible to have ONE Windows Phone for testing?! Even I, being a part time website developer, have all devices for testing.

• This reply was modified 9 years, 5 months ago by dynamitec.

[dynamitec]

Btw. the Windows Phone market share in Germany is 7,1%…

• This reply was modified 9 years, 5 months ago by dynamitec.

[M1000000]

Could we please get a heads up on this too – it’s vital!

[Basilis]

Hey!

I have reported the issue to Kriesi and also bring it up back again to our issues area at github, to be added on the task list.
We do not promise anything more than we will give it a look.

Thanks a lot for your patience.

Cheers!
Basilis

[Kriesi]

Hey!

I have replied here: https://kriesi.at/support/topic/windows-phone-support/#post-530175

Regards,
Kriesi

[Author]

Posts