Thank you Message after suscribing to the Newsletter

Hi,
Were you able to resolve this? When I checked the thank you message was in white, please see screenshot in Private Content area.

Best regards,
Mike

Hi,
I tested but I don’t see any thank you message on your blog sidebar widget.
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Mike

Hi,

The site is still using an old version of the theme. Please upgrade to 4.1.2.

Best regards,
Ismael

Hi,
Do you mean that you changed theme files directly, or that you added HTML within the builder?
You can check how updates will effect your site on your desktop with a localhost app, such as the free version of MAMP for Mac or XAMPP for Windows, or LAMP for Linux :)
I use the portable UwAmp on Windows 10
To copy your current site to your localhost for testing, I recommend using https://wordpress.org/plugins/duplicator/ then download your update from ThemeForest and apply it to your www/wp-content/themes/emfold/ folder just as if you were using FTP.
You can also use this setup to test new plugins and changes before doing so on your live site.

Best regards,
Mike

Hi,
Unless you are using a child theme, changes to theme files will be lost when updating

But if you test on your desktop with a localhost, with a clone of your live site, you will see how the upgrade works with your site, and you can copy any lost changes from your live site to your localhost.
When you do you’ll use a child theme so you’ll never worry again :) Read about child theme’s & Get one here
The goal is to make your localhost site perfect and then clone it to your live site saving you from surprises and headaches.

Best regards,
Mike

Hi,

The site is still using an old version of the theme. Again, please update to version 4.1.2 because the current version is not compatible with WordPress 4.8.1. If you’ve made any changes to the theme, create a note or change log so that you can add it again after the update. Better yet, move to a child theme.

// http://kriesi.at/documentation/enfold/using-a-child-theme/

Best regards,
Ismael