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AuthorPosts
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February 17, 2015 at 8:15 pm #397759
Hi
I just starting to have text problems in some content elements
1 – when i open an existent element or new one the default view in the text area is HTML
where before was Visual, annoying2 – i star to write and editing in Visual mode ,,,, save…. but most of the time it does not save the text !
only when i use html it savesty
AlexFebruary 17, 2015 at 10:15 pm #397849Hey ProAnts!
Which version of Enfold are you using? If it’s not the latest, 3.0.8, then be sure to update and deactivate all plugins while testing.
Cheers!
ElliottFebruary 18, 2015 at 11:40 am #398023Hi
Version 3.0.4 try to update by ftp
Download zip
1 – deactivate all plugins
2 – upload enfold theme folder
3 – activated all pluginsversion remains 3.0.4
ty
AlexFebruary 18, 2015 at 4:41 pm #398245Hey!
Please make sure that you do not have 2 Enfold folder inside wp-content/themes folder. Also, please make sure that you are updating the theme in the correct path. If these too do not help, please post FTP credentials here privately and upload freshly downloaded enfold.zip file on your server and tell us where, so we can try to update the theme for you.
Best regards,
YigitFebruary 18, 2015 at 6:26 pm #398355This reply has been marked as private.February 18, 2015 at 6:28 pm #398360Hi!
Can you please post WP admin login credentials as well?
EDIT: I could not connect to your server :/Regards,
Yigit- This reply was modified 9 years, 10 months ago by Yigit.
February 18, 2015 at 6:36 pm #398367This reply has been marked as private.February 19, 2015 at 1:20 pm #398852Hey!
Looks like you’re still using version 3.0.4. Please update the theme to 3.0.8. We can’t help you unless you have the latest version. Maybe you’re updating the wrong directory.
Best regards,
IsmaelFebruary 19, 2015 at 2:08 pm #398895February 19, 2015 at 2:37 pm #398917Hi ProAnts!
Your WordPress backend is extremely slow! I’ve been trying to get a page to load twice and it doesn’t get far (if loading at all). Please check your plugins because yours is the slowest backend I’ve ever come across.
As for your initial question, (1) the text or visual screen is set depending on what screen was active when you last logged out. (2) Not able to verify due to backend not loading.
Regards,
RikardFebruary 19, 2015 at 3:23 pm #398947This reply has been marked as private.February 19, 2015 at 6:30 pm #399126Hey Alex!
I finished updating the theme, please review your website.
Best regards,
JosueFebruary 19, 2015 at 7:02 pm #399158Hy tks
Theme updated 3.0.8
everything looks ok !But i don´t understand how i can resolve this:
“1 – when i open an existent element or new one the default view in the text area is HTML
where before was Visual, ”ty
AlexFebruary 19, 2015 at 7:13 pm #399174Hey Alex!
I’m unable to reproduce that on your install, make sure to refresh a few times to clear up your browser cache.
Cheers!
Josue -
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