Text field is blank and can´t upload images

Hi,

I know that you have so much work, but the site is online on customers webspace – it´s really urgent – I´m sure you read this very often… !

I have no access to Mediathek (Media Library ) and can´t change or upload images in enfold layout editor or somewhere. I googled two days and tried all /memory_limit / file permissions – see listing below – and the customer site is online and a group of people are waiting…

I did the following:
– installed wordpress files again
– imported database again
– set memory_limit in wp-config.php to 128M (that´s what the hoster delivers)
– set permissions of uploads-folder to 755 and for 2015 in it (including images) to 777 !
– deactivated the month-based-order of media in settings/media
– deactivated all plugins
– saved permalinks again
– saved theme options again
– now did the last enfold update today

It urgent, if you have some ideas or suggestions please let me know ! Thank you.

• This reply was modified 9 years, 5 months ago by michi2009.

Hey Yigit,

I updated Enfold again to 3.2.!! not 3.2.1 – I uploaded it today again 2 times from envato – and in version text file update version is 3.2 of 2nd June and not 3.2.1 ?? )

I tried different installation and migrations with different tools, it´s always the same. In meanwhile I migrated the site a3 times.

I can´t change images or get in the galley to delete or add images, new is that I can reach the mediathek and see the images, but I can´t change the content of mediathek. File permissions are set to 755.

Important seems to be that the problems occurs when image are named with an “umlaut , for example ä, ü or ß. I know that this was not very clever, in most cases I avoid this. If I could delete and upload images again, thats not a problem for me, but I need to have the possibilty to work with images and mediathek.

Please look if the version of update is the right one, I uploaded today two times – and it still version 3.2 – not 3.2.1 ?

Thanks a lot for response,
Michi

Hi Rikard,
I don´t know why, but now it´s all OK and I´m very happy for that. On Saturday I tried after update enfold theme some times and refresh browser between 4-5 times – it didn´t work – I swear :) Maybe it depends on webserver update interval ? Sorry and thank you – it´s all ok now and customer and me are happy. Have a nice week and thanks to you all.
Michi