Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • May 6, 2014 at 3:53 pm #260774
    ContentedKerry

    Hi we are having a major issue with this theme, please help asap.

    When we open up a web page to edit, then go to advanced layout editor and open up an item to update we can’t see the text unless you hover over it like this screenshot http://s21.postimg.org/n1eayri53/issue.png
    How can we put this right and get the toolbar back too. It has been working previous but like this for past few days.

    Cheers and thanks in advance

    May 6, 2014 at 6:23 pm #260883
    Yigit

    Hi ContentedKerry!

    Please flush browser cache few times and check if that helps. If not, please create a temporary admin login and post it here privately so we can take a look

    Best regards,
    Yigit

    May 6, 2014 at 6:38 pm #260891
    tkcenter

    We are having the exact same problem and this started yesterday. Please let me know how I can fix this.

    I just upgraded the theme from 2.6.2 to 2.7.1 but now the search tool box in the header is not correctly showing up.

    May 6, 2014 at 6:43 pm #260893
    tkcenter
    This reply has been marked as private.
    May 6, 2014 at 7:01 pm #260901
    ContentedKerry
    This reply has been marked as private.
    May 6, 2014 at 7:02 pm #260903
    ContentedKerry
    This reply has been marked as private.
    May 6, 2014 at 9:52 pm #260956
    Yigit

    Hi!


    @contentedkerry     Yes, i can see your message. You can log out or open this page on a incognito window to check that it is working. Here is a screenshot – http://i.imgur.com/eMge1F3.png


    @kohalacenter     I am not sure what exactly the issue is? Can you post a screenshot of the issue you are seeing? I checked your website and search looks and works fine on my end – http://i.imgur.com/hihufVf.png

    Regards,
    Yigit

    May 6, 2014 at 10:19 pm #260977
    tkcenter

    @Yigit Thanks for getting back to me. What OS and Browser are you using? Im on Win7 using Chrome. I tried using Firefox and it works in FF. In Chrome I am having issues. I will post some screens shortly.

    May 6, 2014 at 10:47 pm #260989
    tkcenter
    This reply has been marked as private.
    May 7, 2014 at 9:33 am #261212
    ContentedKerry
    This reply has been marked as private.
    May 7, 2014 at 7:09 pm #261460
    tkcenter

    Were you guys able to look into this issue? I really need to launch the website by this Friday.

    May 8, 2014 at 2:46 am #261561
    Ismael

    Hi!

    Thank you for the updates.

    I’m sorry but this topic is getting a little bit mixed. The original issue is about the text block which is already fixed on 2.7.1 version. Please avoid hijacking other threads and open your own instead. The title of the thread should correspond with the issue or request at hand. If possible, please don’t flood the thread with multiple questions or requests. You can create a single thread for each question or request. Thank you! We reported the issue with the search form to Kriesi. Please wait for his response.

    Regards,
    Ismael

    May 8, 2014 at 5:40 am #261610
    tkcenter

    Sorry Ishmael I didn’t mean to hijack this thread. I will put up another thread with my issue. Thanks!

    May 8, 2014 at 1:56 pm #261767
    Ismael

    Hi!

    @tkcenter: No worries. Please open another thread about the search form issue. :)


    @ContentedKerry    : Did you update the theme to the latest version, Enfold 2.7.1? The text block should be fix on the latest patch of the theme.

    Best regards,
    Ismael

    May 8, 2014 at 5:20 pm #261880
    ContentedKerry
    This reply has been marked as private.
    May 8, 2014 at 5:28 pm #261886
    Yigit

    Hey!

    Please see – http://kriesi.at/documentation/enfold/updating-your-theme-files/
    It would be the best if you login on ThemeForest with the account you have purchased Enfold and go to Downloads page to download the latest version and update the theme via FTP (You can find video tutorial in the link i posted)

    Cheers!
    Yigit

    May 8, 2014 at 5:29 pm #261888
    ContentedKerry

    Thanks Yigit, great Theme by the way :o)

    May 8, 2014 at 5:34 pm #261892
    Yigit

    Hi!

    You are welcome! It certainly is, glad you like it :)

    Best regards,
    Yigit

  • Author
    Posts
Viewing 18 posts - 1 through 18 (of 18 total)
  • The topic ‘text block visual not showing text’ is closed to new replies.