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  • January 19, 2018 at 5:56 pm #899798
    thetinycreative

    Hi,
    I am having issues with the use of the Text Block element. When I go into edit and existing text block and hit save, it appears to save but when I look at the block, the changes did not take. I also have encountered an issue when updating the block, saving it and then attempting to update a second block, the page freezes and I must reload, loosing any new change I made.

    January 20, 2018 at 6:55 am #900009
    Victoria

    Hey thetinycreative,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Is it happening on a specific page?

    Best regards,
    Victoria

    January 20, 2018 at 6:38 pm #900148
    thetinycreative

    It appears to be happening on the home page and my portfolio items. These are the only pages at the moment that have this element added.

    January 21, 2018 at 8:09 am #900297
    Rikard

    Hi,

    Thanks for that, though I’m not sure exactly what you are trying to add which is not saving? I tried editing the bottom text block on the page in private and that worked without any problems. I added the word “edit” in a paragraph.

    Best regards,
    Rikard

    January 22, 2018 at 1:04 am #900519
    thetinycreative

    I am still encountering the issue from time to time. Is there a way to send a video of my screen as I experience it?
    Could it be a browser choice? I have been using both Safari and Chrome.

    January 22, 2018 at 5:11 am #900583
    Victoria

    Hi thetinycreative,

    Sure, please upload your screencast to Dropbox or to a similar service.

    Best regards,
    Victoria

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