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  • June 18, 2016 at 10:33 pm #650297
    Hossein

    Hi there,

    I have found a really funny bug in the “Text Block”.
    Type “CD” in the text block editor and save. Then if you want to edit the content it says “Error fetching content – please reload the page and try again”

    • This topic was modified 8 years, 5 months ago by Hossein.
    June 20, 2016 at 6:52 am #650626
    Rikard

    Hey hgolshan,

    Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Thanks,
    Rikard

    June 20, 2016 at 7:01 am #650632
    Hossein

    Hi Rikard,

    Please find the details.
    Check out the “Test Page”

    Regards,
    Hossein

    June 21, 2016 at 5:27 am #651236
    Rikard

    Hi,

    The builder is not loading at all on my end on the page, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

    June 21, 2016 at 8:48 pm #651705
    Hossein

    Hi Rikard,

    This is the issue: create a page with a “Text Block” then type “CD” inside it. after save you cannot edit the text block anymore or if you left the page it won’t be loaded anymore.

    Regards,
    Hossein

    June 21, 2016 at 9:34 pm #651732
    mrshaffly

    I was having similar issues with having words bold or strong! I just tried typing CD in my text box, and YES I can replicate your problem. I’m not a moderator, so don’t get too excited. But it’s not just you. There’s an issue with that text box.

    Also, overwriting your theme files isn’t going to fix it.

    • This reply was modified 8 years, 5 months ago by mrshaffly.
    June 23, 2016 at 5:39 am #652474
    Rikard

    Hi Hossein,

    I can reproduce the error on your installation but not on my local one, could you try overwriting your theme files to see if that helps please?

    Best regards,
    Rikard

    June 23, 2016 at 7:54 am #652531
    Hossein

    Hi Rikard,

    Still the same! I even tried on freshly installed wordpress ant theme.

    June 24, 2016 at 5:46 am #652833
    Rikard

    Hi,

    Ok, thanks for checking. You are getting this error on the page (in private)

    Could you ask you hosting provider why you are getting a 501 error on that file please? Also, please upgrade the account you posted to admin so that we can see everything on your installation.

    Regards,
    Rikard

    June 24, 2016 at 2:16 pm #653025
    Hossein

    Hi,

    I have changed the user type. I will ask the hosting and let you know.

    Regards,
    Hossein

    June 25, 2016 at 8:00 am #653297
    Rikard

    Hi Hossein,

    Ok great, we’ll keep the thread open for you.

    Thanks,
    Rikard

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