Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 3, 2014 at 4:39 am #231409
    markofwits

    When I drop a text block onto the page and click it to edit, the Visual Tab does not show any content, or formatting buttons.

    The content is there, but invisible.

    The Text Tab, however, does show the content with html tags, and formatting buttons.

    Text Block - Visual Tab
    Text Block Text Tab

    Any help is appreciated. Using Firefox 26.

    Thanks,
    Scott

    March 3, 2014 at 3:42 pm #231576
    Yigit

    Hi markofwits!

    Please try deactivating all active plugins and check if that helps. We may need a temporary admin login to take a look if deactivating plugins does not help, so if you do not mind, please create and post it here privately.

    Cheers!
    Yigit

    March 3, 2014 at 10:05 pm #231865
    markofwits

    Hi Yigit,

    Tried deactivating plugins, and the problem still comes up about half the time.

    A Text Block could have the formatting buttons on the first attempt, but not on the second, so it seems random?

    March 3, 2014 at 10:09 pm #231867
    markofwits
    This reply has been marked as private.
    March 4, 2014 at 12:30 am #231925
    Yigit

    Hi!

    I have created a private page called “Test Page” and added Text block. I did not have any issues typing, saving, editing the content. Please see screenshot here http://i.imgur.com/YyLrh8h.jpg
    Which OS and browser are you using?

    Cheers!
    Yigit

    March 4, 2014 at 12:37 am #231929
    markofwits

    Hi Yigit,

    Using Windows 7 & Firefox 26.

    March 4, 2014 at 12:42 am #231930
    Yigit

    Hey!

    I got the issue on Firefox as well. But I deactivated “Ultimate TinyMCE” plugin then it works fine on Firefox.

    Cheers!
    Yigit

    March 4, 2014 at 1:12 am #231948
    markofwits

    I still get the issue even with Ultimate TinyMCE deactivated. I don’t think it’s that plugin.

    March 4, 2014 at 1:22 am #231958
    Yigit

    Hi!

    I have checked your website on Firefox 27.0.1 on Win7 http://i.imgur.com/Wb6IxTG.jpg
    Please try updating Firefox to the latest version and check if that helps

    Cheers!
    Yigit

    March 4, 2014 at 1:33 am #231963
    markofwits

    Also, while Internet Explorer does show the formatting buttons, the HTML below the buttons is shown as plain text, not formatted HTML.

    Firefox displays the previewed HTML correctly. See screenshots below.

    Any thoughts?

    IE 9:
    Internet Explorer

    FF 26:
    Firefox 26

    March 4, 2014 at 2:03 am #231971
    markofwits

    Issue still occurs randomly in Firefox 27 (see below).

    FF 27

    If you try editing a Text Block a few times, you will probably come across the issue. I come across it on the 2 Text Blocks on my Home page

    March 4, 2014 at 9:10 am #232082
    Ismael

    Hey!

    I didn’t experience the issue when adding content on a Text Block however the SEO plugin might be causing the issue. Please try to deactivate the plugin then test it again. You should probably use http://wordpress.org/plugins/wordpress-seo/

    Regards,
    Ismael

    March 4, 2014 at 9:44 am #232104
    markofwits

    Hi Ismael,

    Issue still occurs with All-In-One SEO deactivated.

    I tried earlier with all plugins deactivated and it still occurred with all of them deactivated.

    March 5, 2014 at 5:30 pm #232814
    Yigit

    Hi!

    Please try checking your website on another computer. I could not reproduce the issue on my end and Ismael too. I believe it could be related with your browser

    Regards,
    Yigit

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