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Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 8, 2017 at 2:17 pm #757785
    GOMOReza

    Hi Support,

    I have created two Text Block elements on pages under Grid row element and added content to them, saved them and then reopened them to have all the content missing in the Text Block editor. It simply says “Click here to add your own text.” The content is still visible in the Avia Layout Builder but not in the Text Block editor. and if i am trying to do any change on same page then some other element will automatically will disappears :( This means page can’t be modified. I am currently using Enfold 3.8.4 (using child-theme) on WordPress 4.7.3.

    i have also try to solve this issue with update the theme with updated version 4.0 but issue is still the same ?

    Is there a fix for this ?

    show content in Avia Layout Builder and it missing in the Text Block.

    Thanks.

    March 10, 2017 at 5:09 am #758675
    Rikard

    Hey GOMOReza,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where we can see an reproduce the error.

    Best regards,
    Rikard

    March 19, 2017 at 3:49 am #763055
    afotey

    I’m having a similar issue…

    For some reason, the text in the text editor using the layout builder is invisible and uneditable. When I switch from the “visual” tab to the “text” tab, the entire editable area of text disappears.

    March 19, 2017 at 6:04 am #763062
    John Torvik

    Hi afotey,

    I`ve tried to access your link, but there is an issue: http://prntscr.com/elq5f9 – may you check and return me?

    Best regards,
    John Torvik

    March 19, 2017 at 4:55 pm #763239
    afotey

    Apologies, I gave you the wrong URL. Proper URL in the “Private Content” section. Same login scheme.

    March 20, 2017 at 6:16 am #763490
    Rikard

    Hi,

    Thanks for the details, they’re working now. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

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