Viewing 12 posts - 1 through 12 (of 12 total)
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    Posts
  • August 8, 2024 at 2:11 pm #1464141
    Aeroviews

    Hi

    Home

    Please advise regarding the testimonials on the above page, the navigation was working but has stopped, you maybe able to navigate to one new testimonial but stops working after that, or does not work at all. – found at the base of the page

    Thank you

    August 8, 2024 at 4:31 pm #1464154
    Rikard

    Hey Aeroviews,

    Could you try updating the theme to the latest version (6.0.2) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/.

    Best regards,
    Rikard

    August 8, 2024 at 5:54 pm #1464162
    Aeroviews

    Thank you
    When I go to theme update, no update is displayed, I purchased the theme on themeforest so I cannot get an envato token. It looks like I can only update manually would that be right?

    August 8, 2024 at 9:10 pm #1464176
    Rikard

    Hi,

    Themeforest is a part of Envato. Please follow this guide: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    August 9, 2024 at 7:20 pm #1464273
    Aeroviews

    Thank you
    Updated, but the testimonials navigation continues to not work.

    August 9, 2024 at 8:35 pm #1464284
    Rikard

    Hi,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    August 12, 2024 at 12:46 pm #1464451
    Aeroviews

    Please see private content

    August 13, 2024 at 10:45 am #1464521
    Rikard

    Hi,

    Thanks for that. I’m not sure what is causing this problem unfortunately, could you share FTP login details as well so that we can try to upload a fresh copy of the theme for you?

    Best regards,
    Rikard

    August 13, 2024 at 2:15 pm #1464532
    Aeroviews

    Hi please see private message

    August 13, 2024 at 2:21 pm #1464533
    Aeroviews

    The previous was wrong – please find new message

    September 3, 2024 at 10:24 am #1466098
    Rikard

    Hey,

    Thanks for that. I’m not sure why this topics was closed, sorry for that.

    I’ve added another instance of your testimonials and the navigation seems to be working fine there. Please check the new instance and remove the old one if it works as expected. I’ve removed the styling in the new instance, but we can add that back with CSS if everything is working as it should.

    Regards,
    Rikard

    September 3, 2024 at 12:12 pm #1466109
    Aeroviews

    Ok, that is fine, working now thank you

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Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘testimonials navigation has stopped working’ is closed to new replies.