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  • March 9, 2018 at 3:53 pm #924567
    tashi-11

    hi,

    the link in the testimonial element works fine on desktop, but does not work on mobile phone. Nothing happens when touching the link, no change for hover, no opening of the link.

    An example is on the page below on the right side below the sidebar menu. The link text is “mehr Referenzen” (in yellow).

    I tested it on another Enfold Website as well, the problem is the same there.

    thanks for your help!

    best regards
    Susi

    March 10, 2018 at 7:55 am #924861
    Rikard

    Hi Susi,

    I couldn’t reproduce the error on my end using Chrome, on which device and browser are you seeing that?

    Best regards,
    Rikard

    March 10, 2018 at 9:07 am #924875
    tashi-11

    Hi Rikard,

    on mobile phone I see it with Android 6.0.1 and Chrom 64.0.3282.137
    It’s to see as well on desktop Chrom when I use “Inspect Element” > choose an mobile Phone like Nexus 5 > refresh Browser Window for this mobile phone. (without refresh it works fine under “inspect element”)

    best regards
    Susi

    March 13, 2018 at 9:21 pm #926245
    Basilis

    Hi,

    The Enfold version you are running is way to old, that issue has been fixed on the updates.

    Best regards,
    Basilis

    March 15, 2018 at 6:31 pm #927561
    tashi-11

    Hi,
    the website was updated to Enfold 4.2.6 and the link on mobile phone still doesn’t work.
    On the test page (link in private section) I created 3 testimonials with links:

    – 1. the old one in compact version (not working on mobile phone)
    – 2. a new testimonial in raster version (working on mobile phone)
    – 3. a new testimonial in compact version (not wokring on mobile phone)

    Same problem is one other website using testimonial compact (second link in private section).

    I really hope, you can find out where the problem is.

    best regards
    Susi

    March 18, 2018 at 5:57 am #928606
    Ismael

    Hi,

    Thank you for the update.

    Please try this code in the Quick CSS field to re-enable the links.

    .avia_mobile .avia-slider-testimonials {
    pointer-events: auto;
}

    Best regards,
    Ismael

    March 18, 2018 at 2:36 pm #928702
    tashi-11

    Hi Ismael,

    thanks a lot for your help, CSS works.

    best regards
    Susi

    March 19, 2018 at 8:55 am #928928
    Rikard

    Hi Susi,

    Great, glad you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    March 19, 2018 at 9:00 am #928931
    tashi-11

    Hi Rikard,

    you can close it. Thank you!

    best regards
    Susi

    March 20, 2018 at 4:55 am #929499
    Rikard

    Hi Susi,

    Thanks for the feedback. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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