Viewing 16 posts - 1 through 16 (of 16 total)
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  • #466137

    title is self explanatory
    pics linked privately below- thx
    C

    #466508

    Hey C!

    Can you please post the link to your website? Also, please make sure that you are using the latest version of the theme which is currently 3.2.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    #467311

    Hi, thanks!
    cliffordnovey . com
    WP 4.2.2
    EF 3.1.3

    #468071

    Hi!

    I can’t find the issue on your website. Please provide a specific link to us. Admin access would be helpful as well. Post login details here as private reply. Upgrade to Enfold v3.2.2.

    Regards,
    Andy

    • This reply was modified 9 years, 5 months ago by Andy.
    #468449

    Theme Updates
    No Updates available. You are running the latest version! (3.1.3)

    #468717

    Hey!

    Latest version is 3.2.3, could you try to update manually via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    #468788

    uploaded 3x but stays same v3.1.3
    how can I tell if the one I downloaded is in fact not just 3.1.3 still?

    #469068

    Hey!

    You can download the file and unzip enfold.zip file and check style.css file for the version.

    Regards,
    Yigit

    #469218

    Ok only worked by uploading all the sub folders not the enfold theme folder but it is now 3.2.2
    testimonials behaves exactly same- white on white- no text tab- etc

    • This reply was modified 9 years, 5 months ago by cnovey.
    #469468

    Hi!

    I couldn’t find the problem on your page either, could link directly to the problem page please?

    Best regards,
    Rikard

    #469896

    There is a “testimonials” block on the MUSES page- you have to edit the page/testimonial block to see the issue. Thanks!

    #470727

    Hey!

    I checked your website and your backend but could not find any issue. I can’t see any white on white for any text/links:

    Also the text tab is opening fine for me in your backend:

    Best regards,
    Andy

    #471180

    No that is not where the issue is- just tested again in IE, Opera, and FF-




    #471465

    Hey!

    you are using W3 Total Cache plugin. Go into its settings and switch off caching. Afterwards deactivate this and all other plugins. Clear browser cache and hard refresh your site a few times.

    Regards,
    Andy

    #471787

    Thanks. No change. The site does seem to run a little faster in some respects though so I def did not need those plug ins activated.
    C

    #472179

    Hi!

    the installation might be corrupt and in this case you would need to delete all theme files via FTP and get a fresh copy from your themeforest account.

    Hope this will help for you!

    Best regards,
    Andy

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