Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • February 18, 2017 at 1:21 pm #748833
    clairemartindigital

    bongiorno,

    there seems to be some sort of issue with the editor since the latest update.

    in particular:

    – the layout of the editor looks different
    – the editor half of the time doesn’t save the content entered.

    is this a known issue to you? if yes, what is the fix?

    February 18, 2017 at 8:05 pm #748883
    Basilis

    Hi clairemartindigital!

    Kriesi has done some updated and always doing changes to make the things run better.
    Can I please suggest to remove your coockies ( clear them once ) so we can run a test if that fixes the issue?
    There was some JS fixes which we could go through please if it fixes the issue

    Keep us updated please

    Best regards,
    Basilis

    February 19, 2017 at 5:52 am #748957
    clairemartindigital

    Hi Basilis,

    cleared the browsers cache. made no difference. What is the next step?

    Thanks

    February 20, 2017 at 7:50 am #749172
    Rikard

    Hi,

    On what page are you having problems with content not being saved and how can we reproduce the error?

    Best regards,
    Rikard

    February 20, 2017 at 7:59 am #749176
    clairemartindigital

    Hi,

    the error seems to happen on any page. You can reproduce the error by typing content into the wyswiyg-editor and pressing save. You will find that at times it might save. But more often you have the reenter or paste the content a couple of times before the editor actually saves it.

    Thanks for the help.

    February 21, 2017 at 2:29 am #749692
    clairemartindigital

    Hi,

    to give some additional info. It seems that the text is saving when the ‘text’ editor is used. When the ‘visual’ editor is used, the text does not save.

    Please advise how this can be resolved. Thanks a lot.

    February 21, 2017 at 6:07 am #749723
    Rikard

    Hi,

    Thanks for that, I created a test post and I get the same error. Could you try deactivating all plugins to see if one of them is causing a conflict please?

    Best regards,
    Rikard

    February 21, 2017 at 7:18 am #749755
    clairemartindigital

    Hi Rikard,

    deactivating the plugins did not resolve the issue. What is the next step?

    Thanks so much.

    February 22, 2017 at 5:54 am #750248
    Rikard

    Hi,

    Thanks for the feedback. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    February 22, 2017 at 7:42 am #750297
    clairemartindigital

    Hi there,

    installing the theme files again didn’t change anything for me.

    What’s next? I have added ftp details in private content in case you require it.

    Thanks for your help!

    February 23, 2017 at 5:48 am #750806
    Rikard

    Hi,

    I’m not sure to be honest, overwriting the theme files would mean that the problem is not coming from the theme. Could you try reinstalling WordPress in the Dashboard?

    Best regards,
    Rikard

    February 23, 2017 at 5:53 am #750810
    clairemartindigital

    The entire editor actually doesn’t look right. It looks different to all other installs i have going. Can you please have a look?

    February 23, 2017 at 6:51 pm #751008
    clairemartindigital

    I reinstalled WP via the dashboard. No change…whats next?

    Many Thanks!

    February 23, 2017 at 7:03 pm #751013
    clairemartindigital

    hi, the issue is caused by this:

    /*Defer parsing of JavaScript*/
    add_filter(‘clean_url’,’async_js’,11);
    function async_js($url) {
    if ( false !== strpos( $url, ‘jquery.js’ ) || false === strpos( $url, ‘.js’ )) {
    return $url;
    }
    return “$url’ defer=’defer”;
    }

    Is there a function to achieve the same without causing issues?

    Thanks

    February 28, 2017 at 9:31 am #752796
    Ismael

    Hi,

    Where did you get the code? And why did you add it? Please replace it with the following code:

    // Defer jQuery Parsing using the HTML5 defer property
if (!(is_admin() )) {
    function defer_parsing_of_js ( $url ) {
        if ( FALSE === strpos( $url, '.js' ) ) return $url;
        if ( strpos( $url, 'jquery.js' ) ) return $url;
        // return "$url' defer ";
        return "$url' defer onload='";
    }
    add_filter( 'clean_url', 'defer_parsing_of_js', 11, 1 );
}

    // http://www.laplacef.com/2014/05/24/how-to-defer-parsing-javascript-in-wordpress/

    Best regards,
    Ismael

    February 28, 2017 at 10:12 am #752815
    clairemartindigital

    Hi Ismael,

    Josue posted the code here:

    Page speed optimization.

    March 3, 2017 at 7:14 pm #755282
    Andy

    Hi,

    it’s an old code and unfortunately Josue is not in our team anymore. Best to remove it and find another solution. Probably you need to hire a freelance developer if you want to replace the current code.

    Best regards,
    Andy

    May 26, 2017 at 3:59 am #799948
    clairemartindigital

    you can close this one

    May 26, 2017 at 6:52 am #800002
    Rikard

    Hi,

    Thanks for that, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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  • The topic ‘text block – WYSWIYG editor issue’ is closed to new replies.