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  • #1146978

    I am unable to save a color section with elements inside as a template. I am using the Avia Advanced Layout Builder for the Enfold theme.

    • If I try to save a color section with 1 or more elements inside as a template, only the top element inside the color section saves. Video 1 attached.

    • Color sections created in the past will save as templates, even if I add an element, but if I create a new color section, it will not save. Video 2 attached.

    This has never been an issue in the past. I tested this out 10/10/19 on 5 different websites, & spot-tested by isolating/swapping out elements; The issue remains.

    Could you please help me with this? Thanks in advance!

    #1147951

    Hey mmf1,

    Thank you for the inquiry.

    We are able to reproduce the issue on our end. What you can do for now is refresh the page after saving the template. The template works properly after the refresh.

    We’ll report the issue to the team.

    Best regards,
    Ismael

    #1152475

    That works- thanks so much!

    #1152588

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Template Saving Issues: Avia Advanced Layout Builder, Enfold theme’ is closed to new replies.