Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 17, 2019 at 9:06 pm #1111138
    Egoldwater

    I’ve disabled all plugins, and tried various import themes within enfold, and they’re all coming up with the same error message when I try to edit any page within the theme, or create a new one.

    ‘This site is experiencing technical difficulties. Please check your site admin email inbox for instructions.’

    I have not received any emails to the email registered for the site.

    Any idea what it could be?

    June 18, 2019 at 6:00 pm #1111388
    Victoria

    Hey Egoldwater,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Can you please check server log for error?

    Best regards,
    Victoria

    June 18, 2019 at 6:56 pm #1111417
    Egoldwater

    Thanks for your response, please see below for access.

    How do i go about checking the server log for errors?

    June 20, 2019 at 7:24 am #1111824
    Rikard

    Hi,

    Thanks for that. Which version of PHP are you using on the site? Could you try to follow the recommendations on the page in private?

    Best regards,
    Rikard

    June 24, 2019 at 1:25 pm #1112920
    Egoldwater
    This reply has been marked as private.
    June 25, 2019 at 5:29 am #1113108
    Rikard

    Hi,

    If you need to update the version of PHP on the server then you should be able to do so in the backend of your hosting. If not then please try to contact your hosting provider to have them do it for you. We recommend running PHP 7.1 or 7.2. I’m not sure what you mean by imagepick, could you try to explain that a bit further please?

    Best regards,
    Rikard

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