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Posts
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On my page I use [av_team_member
The code says something like src=’…/p5.jpg’ but another person is shown on the page (p1.jpg)
I have no idea where to search anymore. Any ideas what could be the problem (and how to solve it)?
WP 5.9 – Enfold 4.8.9 – PHP 7.4.26
Cheers,
RalphHey Ralph,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( to be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
NikkoHi,
Thank you for the login, WordPress often chooses the images by the attachment ID, in this case the name of the image file was correct but the attachment ID was for a different image, I corrected the attachment ID from 6001 to 6012 and now the correct image shows, please clear your browser cache and check.
Best regards,
MikeThank you, Mike! I applied this change to all other problems on the same page and on other page.
Cheers,
RalphHi,
Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.
Best regards,
RikardHi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.Best regards,
Mike
- The topic ‘Team member – wrong picture shown’ is closed to new replies.