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  • #623931

    Enfold 3.5.4 / WP 4.5
    We have built a team member page prior to upgrading the theme and WP.
    Now we have a new team member that needs to be added. Everything works as it should except, no matter what we try we cannot use the 600×400 full size image setting. When we try no image is inserted. We can insert portfolio size, or 300×200 medium size, but of course, all the other team photo’s are sized to full 600×400, so the it looks bad. I have even tried manually changing the settings in the Avia page builder code but no luck, same result (no image).

    Please help!

    #624001

    Hey freelancemom!

    can u please provide us access and also the image u try to upload?

    Regards,
    Basilis

    #624004

    Thanks! The image uploads, in fact we have 3 versions uploaded. The link to uploads below is 600×400, but you will see, we cannot select that option when inserting into the team page.

    #624715

    Has anyone had a chance to look at this yet? Thanks.

    #625612

    Hi,

    That is because you do not have the images in the same ratio. Please make sure to upload all your images in the same sizes. You can also try adding following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (min-width: 990px) {
    .av_one_third .team-img-container {
        max-height: 237px;
    }}

    Best regards,
    Yigit

    #626011

    The Quick CSS did the trick, thanks Yigit

    • This reply was modified 8 years, 7 months ago by freelancemom.
    #627093

    Hi,

    glad we could help. Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Best regards,
    Andy

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Team Member Element – Correct Image Size Will Not Insert’ is closed to new replies.