Viewing 14 posts - 1 through 14 (of 14 total)
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  • #799683

    In Chrome and IE the tabs section load fine but when using firefox, it doesnt switch tabs, only the first tabs shows. I noticed in the address bar that firefox tries to add the tab name with a pound sign.

    see private for example

    #799893

    Hey kilimats,

    Tab sections is not working properly on firefox and we have already reported this bug to Kriesi and our devs. :)

    Best regards,
    Nikko

    #805035

    Hello,

    When can you expect a fix for the problem?

    Best Regards
    Oliver

    #805471

    Hi,

    Honestly we don’t know when the next update will be released at the moment, as for the temporary fix, can you try to modify this file tab_section.php which can be found in: wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\ folder, replace all of its content with this code: https://pastebin.com/fLLPHSqU

    Hope this helps.

    Best regards,
    Nikko

    #805776

    Hello guys,

    I have had the freezing tabs problem, as the tabs were named in Cyrillic. I replaced with the code above, now I have a total problem, the script breaks on line 377 (where the clean function is called), because the name of a tab = ” after replacing all cyrillic symbols.
    I think you’d better have two fields – one for screen name, another for a link name of a tab.
    Hope you can fix the problem soon.

    #806196

    Dear Nikko,

    I have unfortunately the same problem. Tabs are now no longer displayed.
    error log: https://pastebin.com/qTeFZZmF

    I had activated in the file functions.php / toggle id. Can I disable this?
    (add_theme_support(‘avia_disable_template_builder_custom_tab_toogle_id’);)

    Oliver

    #806302

    Hi RisingStar,

    Is that a custom code? please try to remove it.

    Best regards,
    Nikko

    #806309

    Dear Nikko,

    i have activate this:

    I’ve remove the code, but the function is still active.

    Oliver

    #806452

    Hi Oliver and aeroslo,

    Can you create a separate thread and give us ftp and temporary admin access, as well as permission to deactivate any/all plugins for few minutes, so we can try to debug and check further on the issue you are having. Just place the details in Private Content when you reply. A separate thread is needed because Private Content is visible only to moderators and creator of the thread.

    Best regards,
    Nikko

    #806518

    ahhh, i have created a new thread instead of posting here…. sorry. you can delete the thread if you want.

    #806610

    Hello, Nikko,
    Did you receive my access data?

    #807301

    The solution mentioned above is incorrect – there is no function clean().

    Quickfix (copy/paste) tab_section.php:
    Quickfix: Tab Section on Firefox

    Please note that this solution will vanish, whenever you update your theme files.

    #807305

    you have to remove the old file from the /avia-shortcodes/ directory – just renaming it is not enough, since all files in the directory will be loaded / classes will be instantiated.

    #807619

    THX it works fine!!

Viewing 14 posts - 1 through 14 (of 14 total)
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