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Hello,
The tab section on these employee profile pages is not working, both on desktop and mobile. When clicking on the headers of the tab (designations, licenses, etc) they are suppose to expand. But they don’t. This is one of the pages with the tabs: https://www.iveyengineering.com/our-team/felix-touza-2/
The menu (hamburger icon) on mobile is not working. It’s suppose to expand showing the navigation menu, but nothing happens when you click on it. Please help me figure out what is going on. I’ve cleared the browser cache and also the WP Rocket cache. Thank you,
I forgot to mention that these issues happen when not logged into WordPress but when I am logged in, it looks fine.
Hi,
Thank you for the inquiry.
We have noticed a script error when visiting the site as a guest, which could be linked to the file compression settings. To troubleshoot the issue, please try to temporarily disable the Enfold > Performance > File Compression settings and purge the cache. Please inform us if this resolves the issue.
Best regards,
IsmaelHi Ismael,
Yes that resolved the issue. However, if I go to turn on the file compression again (merge and compress all theme javascript files) I have the same problem (tabs on pages I mentioned and mobile menu do not work). So do I need to disable this permanently? Or is there something else I can do? Thank you,
Lisa
Hi Lisa,
I’m not that familiar with WP Rocket, but I think the same functionality should be available in the plugin? There is no point in compressing files both in the theme and a plugin. Sometimes there can unfortunately be conflicts with this theme functionality, and some performance/caching plugins.
Best regards,
Rikard
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