Viewing 6 posts - 1 through 6 (of 6 total)
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  • October 7, 2015 at 9:56 pm #515460
    JB_Walton

    Hi,

    I developed several websites with Enfold.
    The last one I got a reaction from one of the owners of the website:

    The logo and menu are not visiable on my Asus tablet.
    Further investigation showed me, that the Samsung Galaxy Tab has problems as well.
    I used the crossbrowsertool website to check them.

    The website url:
    Results from crossbrowsertool: Results Cross Browsertool

    First and second show correct results.
    Third and fourth are incorrect.

    Is this a known problem?

    Kind regards,
    Jan

    October 8, 2015 at 1:47 pm #515779
    Andy

    Hey JB_Walton!

    can you provide us a link to the site in question, so we can see the issue? we need to inspect the elements.

    Cheers!
    Andy

    October 8, 2015 at 1:50 pm #515783
    JB_Walton

    Hi Andy,

    Sure.
    The link is: http://www.vrouwenkoor-etcetera.nl

    Thanks,
    Jan

    October 9, 2015 at 7:13 am #516184
    Ismael

    Hey!

    I checked the site on screenfly and it looks OK on Galaxy Tab screen view:

    http://quirktools.com/screenfly/#u=http%3A//www.vrouwenkoor-etcetera.nl/&w=600&h=1024&a=23

    I also tested the site on chrome’s emulator tool and it looks the same as the link above. Did you test it on an actual mobile device?

    Regards,
    Ismael

    October 9, 2015 at 10:06 am #516280
    JB_Walton

    Hi Ismael,

    One member of the choir did test it on an Asus Tablet, with the Asus browser.
    I do not know what type exactly or how old the tablet is, she works on.
    So I asked the member of the choir to use Chrome (google) and she told me, that the site was working correct there.
    After that I checked your forum and saw that other people had some problems on tablets in the past.

    I used crossbrowsertool.com, check this link
    The output on most devices was all right, but on the Samsung Galaxy Tab 2 and 4 (both 10.1) was a problem.

    Screenfly does not check like crossbrowsertool. Screenfly only adjusts the viewport size, not the useragent.

    Hopefully this helps.
    Jan

    October 10, 2015 at 11:46 am #516763
    Ismael

    Hi!

    Yes, screenfly is not the most reliable testing tool for mobile testing but Google chrome has an emulator which can spoof user agents. Anyway, I’ll ask the rest of the support to check it on an actual device. Please wait for their response.

    Cheers!
    Ismael

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