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  • December 23, 2017 at 1:29 pm #891802
    julianyoung

    Help! I’ve noticed a huge overhead on performance since the last update and it’s on a page filled with tab sections.

    This page use to work perfectly, now even the client can’t get it to load. I can load it but it’s marred by pauses and whitescreens.

    Can the dev’s please take a peak?

    Thanks!

    Julian

    December 25, 2017 at 5:06 am #891972
    Nikko

    Hey julianyoung,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

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