Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • January 5, 2024 at 9:06 am #1429331
    macika

    Hello.

    I have a problem with editing TAB sections.

    The problem is, if i change anything on the backend on any of these TABs, all content is deleted from all TABs after SAVE. I tryed it a lot and cannot find what is wrong.
    I tryed also to remove the TABs and stay only with ona TAB – but also the contet is missing after save.

    Thank you
    Martin

    January 5, 2024 at 9:08 am #1429332
    macika

    Sorry: this is the page with TABs:

    naše služby

    First and last is without content yet.

    January 5, 2024 at 9:10 am #1429333
    macika

    One more thing.
    I also tryed to remove all the tags from HEADINGS and TABs – but after save the content from all tabs is missing again.

    January 6, 2024 at 11:02 am #1429389
    Rikard

    Hi,

    Thanks for the login details. If you add html markup in your content, then you have to close the tags properly, otherwise it might break the layout. Like this content for example:

    <strong>Oslava nového štadiónu podčiarknutá grandióznym eventom<strong/>

    The strong tag is not closed here, since the slash is supposed to come first:

    <strong>Oslava nového štadiónu podčiarknutá grandióznym eventom</strong>

    Best regards,
    Rikard

    January 6, 2024 at 11:07 am #1429392
    macika

    Hello Rikard,

    Yes i know about this.
    I already tried to remove all tags from all the content and the problem is still there.
    After save, all content is missing.

    Also i tried to remove for example all the TABS, except one, to test this. Remove all the tags from content. And after save all the content is missing.
    i can create you a video about this. Im struggling with this for months.

    January 6, 2024 at 12:34 pm #1429399
    Mike

    Hi,
    If you have tried to remove the incorrect tags, and when you save the elements disappear or the page crashs, this means that the page error is not recoverable and you will need to delete the page and build it from scratch. If you have saved any of these sections as a builder template you will need to delete those also and not use them when you rebuild the page.
    This is why the Dev Team added the warning message in red to the title fields:
    Enfold_Support_4297.jpeg

    Best regards,
    Mike

    January 6, 2024 at 12:41 pm #1429400
    macika

    OK Mike, understand.
    I will try to rebuild the page from scratch without the warning messages.

    Please, earlier you send me this:
    Please use our Special Character Translation plugin that you can use to replace the html characters with safe characters, such as:

    < = ###lt###
    > = ###gt###

    This is the solution when i want to use html characters for example in headings?

    January 6, 2024 at 12:49 pm #1429402
    Mike

    Hi,
    Correct, like this:
    ###lt###strong###gt### your title ###lt###/strong###gt###
    please note the closing tag slash is in the front.

    Best regards,
    Mike

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