Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 29, 2018 at 9:30 pm #934992
    WP Turned UP

    Hello. Please see the page in the Private Area. We have Tabs elements embedded within Tab Section elements. When we’re in Tab Section 2 (“Law Firms”), working with ANY of the Tabs (e.g. “Enhance Business Operations”), we have issues with navigating back to our previous point. To reproduce the issue, please see the steps below.

    1. Visit the page
    2. Scroll down and click on the Law Firms tab
    3. Select ANY of the items within any of the four tabs
    4. Click the back arrow in your browser

    At this point, you’ll be taken back to the Law Departments Tab Section, rather than staying in the Law Firms Tab Section.

    Everything works great when you stay within the Legal Departments Tab Section.

    Thanks,
    Ryan

    March 30, 2018 at 12:56 pm #935285
    Nikko

    Hi Ryan,

    I have tested it and I have done the same as you instructed and it works how it normally works on my end, it stayed on the Law Firms tab and didn’t go to Legal Departments, the only thing changed is the url which goes from yoursite.com/what-we-do/#law-firms to yoursite.com/what-we-do/

    Best regards,
    Nikko

    March 30, 2018 at 2:07 pm #935311
    WP Turned UP

    Please see video link in private area.

    April 1, 2018 at 3:30 pm #935774
    Ismael

    Hi,

    Thank you for the info. I can’t reproduce it on my end though. I went to the page, clicked on the “Law Firms” tab, clicked one of the items then went back to the previous page. The “Law Firms” section opened automatically. Tested it on Chrome Windows 8.

    Best regards,
    Ismael

    April 1, 2018 at 3:35 pm #935776
    WP Turned UP

    Did you click on an actual icon (i.e. Portfolio Item)? Please try the following so we can ALL be on the same page.

    1. Law Firms tab
    2. Leverage Technology Systems tab
    3. Case and Matter Management icon
    4. Click the back arrow of your browser

    For myself and my client (multiple users and multiple browsers), we can all reproduce this.

    Thanks!

    April 2, 2018 at 10:25 pm #936211
    Basilis

    Hi,

    I do not think to be honest, that the back button works with those JS events. It cant send to a link like that as previous page.
    We will do check with the development team

    Best regards,
    Basilis

    April 2, 2018 at 10:32 pm #936217
    WP Turned UP

    Thanks. My client is actively standing by, as we just put this in place, so I’m hoping this can be confirmed one way or the other.

    April 3, 2018 at 6:41 pm #936709
    Basilis

    Hi,

    A section with the way the tabs are been handled through JS, cant work with back button of browser.
    That is a behavior of browsers and the technology and not a lot to do with our theme.
    Please also read here
    https://stackoverflow.com/questions/27046851/browser-back-button-does-not-work-for-anchor-links

    Best regards,
    Basilis

    April 3, 2018 at 6:53 pm #936717
    WP Turned UP

    Got it, Thank you for following up so quickly. Good to go.

    April 4, 2018 at 6:47 am #936955
    Rikard

    Hi,

    Great, glad we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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