Tab Section Not Working After Update - Support | Kriesi.at

Tagged: enfold, tab section

Viewing 16 posts - 1 through 16 (of 16 total)

Author

Posts
May 19, 2017 at 12:08 am #796241

mhumke
Participant

Hi,

My tab section (which is a new addition to Enfold that I love) is no longer loading content past the first tab (of nine tabs). I believe this started following the most recent Enfold update.

Here’s the link to the page: http://trekguatemala.com/discovery-package/

Can you please advise?

Thanks.

May 19, 2017 at 4:59 am #796292

John Torvik
Inactive Moderator

Hey mhumke,

Our team is working to solve this problem as soon as possible. Just wait for answers.

Best regards,
John Torvik

May 23, 2017 at 10:31 pm #798541

mhumke
Participant

John, it’s a few days since you’ve posted, and I’ve heard nothing back and my website continues to not function properly.

Can you please provide an update on the fix?
Matt

May 25, 2017 at 9:14 pm #799808

John Torvik
Inactive Moderator

Hi,

As a temporary workaround, just remove any special character from the tab titles.

Best regards,
John Torvik

May 25, 2017 at 10:31 pm #799849

mhumke
Participant

Great…that worked. However, looking forward to the long-term fix.

Matt

May 25, 2017 at 10:41 pm #799852

Nikko
Inactive Moderator

Hi,

Glad to hear that. The issue should be fixed on the next release of Enfold. :)

Best regards,
Nikko

May 31, 2017 at 12:57 pm #801978

yaelbar
Participant

I don’t have any special characters in the tabs titles and I’m still having problems with it.
Do you have any solution for me?

May 31, 2017 at 10:20 pm #802227

Nikko
Inactive Moderator

Hi,

Can you give us a link to your site? so we can take a closer look.

Best regards,
Nikko

May 31, 2017 at 10:51 pm #802243

yaelbar
Participant

Sure

June 1, 2017 at 12:01 am #802269

Nikko
Inactive Moderator

Hi,

Can you try the suggestion I have posted on this thread: https://kriesi.at/support/topic/a-problem-with-tab-section/#post-799257
Hope it helps :)

Best regards,
Nikko

June 1, 2017 at 7:48 pm #802750

yaelbar
Participant

Hey,
still doesn’t work.

June 2, 2017 at 1:12 pm #802992

Nikko
Inactive Moderator

Hi,

Can you give us ftp access also? so we can try to debug it.

Best regards,
Nikko

June 2, 2017 at 8:09 pm #803186

yaelbar
Participant

Yes

June 3, 2017 at 8:34 am #803307

John Torvik
Inactive Moderator

Hi,

Just to have sure, disable all the plugins and check the site after it.

Best regards,
John Torvik

June 3, 2017 at 10:18 am #803336

yaelbar
Participant

Already did, still not working.

June 6, 2017 at 5:52 am #804293

Nikko
Inactive Moderator

Hi,

Sorry for my late response, I have tried the sftp access, but it doesn’t work, can you please check.

Best regards,
Nikko
Author

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