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Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 9, 2017 at 8:45 pm #806211
    AccentaDisplay

    Hi, the tab section seems to have stopped working for us. When clicking on the menu item the tab doesn’t change. Please check it out here: http://exhibitorideas.com/supreme/

    June 9, 2017 at 8:49 pm #806212
    Jordan Shannon

    Hey AccentaDisplay,

    Please try disabling active plugins and see if the problem resolves. If so you want to narrow down which one is the source of the issue.

    Best regards,
    Jordan Shannon

    June 9, 2017 at 8:56 pm #806214
    AccentaDisplay

    Hi Jordan,

    Deactivating the plugins didn’t help. It works fine on our other page on the same site: http://exhibitorideas.com/a-line/

    June 9, 2017 at 9:14 pm #806216
    Jordan Shannon

    Hi,

    That specific page is throwing a console error but it is pointing to nothing specific. Try duplicating that page and use the duplicate to troubleshoot. First I would try to have the tabs on the page by itself and see if it works.

    Best regards,
    Jordan Shannon

    June 9, 2017 at 9:29 pm #806218
    AccentaDisplay

    So I tried to create a tab section on a new page and it worked fine. I then tried to create a new tab section on the Supreme page where the initial one was not working. This new tab section doesn’t work either. The problem lies somewhere else on this page. Something seems to be messing with the code for the tab section.

    June 9, 2017 at 9:57 pm #806228
    Jordan Shannon

    Hi,

    Duplicate the exact page that is having the issue, and remove elements and retest to see what element is causing it.

    Best regards,
    Jordan Shannon

    June 9, 2017 at 10:04 pm #806229
    AccentaDisplay

    Just duplicating the page worked! I didn’t have to remove any elements.

    Thanks for your help!

    June 9, 2017 at 10:44 pm #806237
    Jordan Shannon

    Hi,

    Awesome. I am glad that worked out. If you need any additional help please let us know here in the forums.

    Best regards,
    Jordan Shannon

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