Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • September 11, 2019 at 3:54 pm #1137084
    bauchope

    Hello,
    I can see from previous post that there has been an issue with the tab section on mobile.

    We have used this function extensively throughout our site build and would like to find a solution to the way it currently looks on mobile.

    Is there a way to stack the tabs on top of each other so you can scroll through them?

    Logins below if you need to take a look.

    I look forward to hearing from you
    Kim

    September 13, 2019 at 4:16 pm #1138052
    bauchope

    Can anyone help me with this please? Is there away to get them to stack on mobile? Would like to launch my site soon but an’t because this remains unresolved

    Kim

    September 13, 2019 at 6:26 pm #1138113
    Basilis

    Hi,

    Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

    Best regards,
    Basilis

    September 16, 2019 at 9:56 am #1138732
    bauchope

    OK thanks for your response, although I am a little disappointed that a theme that says it’s responsive isn’t! Would it not be better to remove this option going forward as people like myself will spend hours setting up a site thinking it’s responsive and then just as we get to go live find that the element used on nearly every page is not and won’t work on mobile!

    Kim

    September 18, 2019 at 9:47 am #1139347
    Ismael

    Hi,

    Thank you for the update.

    The tab sections don’t really stack on top of each other on mobile view, but it doesn’t mean that they are not responsive. You can think of it as a slider of sections instead of images or videos. We can consider this as an issue if the content inside a section is not responding properly on mobile view. Is that the case? Is there any other element in your installation aside from the tab section that doesn’t respond or resize on mobile view the way you expect them to?

    Best regards,
    Ismael

    September 18, 2019 at 9:53 am #1139349
    bauchope

    Hello,

    No everything is working as it should – it’s just the tabs that are not right on mobile version. Sadly they form the main part of the build.

    We have put our website live in the meantime and you can see what I mean about the tabs here: https://www.cunninglygood.com/

    Looks fab on desktop – not so good on mobile :(

    September 19, 2019 at 10:06 am #1139825
    Ismael

    Hi,

    Thank you for the update.

    You can actually hide the tab section on mobile view and use another element using the same content. Look for the elements’ Screen Options panel to toggle their visibility for different screen sizes.

    Best regards,
    Ismael

    September 19, 2019 at 3:04 pm #1139933
    bauchope

    Thanks Ismael,

    I can see where to hide the element on mobile but how do i set up using another element? Is it just a case of adding another element onto the page and then only showing it on mobile?

    September 19, 2019 at 4:03 pm #1139946
    bauchope

    Actually it’s fine – I have amended the page.

    Thanks

    September 19, 2019 at 4:08 pm #1139949
    Jordan Shannon

    Hi,

    Did you need additional help or shall we close this topic?

    Best regards,
    Jordan Shannon

    September 19, 2019 at 4:11 pm #1139950
    bauchope

    you can close the topic thanks

    September 19, 2019 at 4:22 pm #1139963
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • The topic ‘tab section – issues on mobile’ is closed to new replies.