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  • #796530

    One of the issues addressed by the update was the height of the content of tabs. However the problem still seems to exist.

    I.e. If the content for the 1st tab is large and the content for 2nd tab is small, the 2nd tab will have a huge gap underneath to the extent of the size of content added to the 1st tab.

    #797016

    Hey julianyoung,
    Please include the url to the page in question so we can take a closer look, have you tried disabling your plugins since the update to see if that was also an issue?

    Best regards,
    Mike

    #797552

    Hi Mike,

    I’ve provided private login details below.

    Thanks!

    Julian

    #798585

    Hi,

    Do you have any custom CSS there from a previous solution?

    Best regards,
    Basilis

    #798836

    I did have some code at the end of functions.php but that was wiped in the update.

    #799724

    Hi julianyoung,

    If you want to keep the changes made by you, you need to make them in a child theme. Otherwise, you know what happens.

    Could you give this account administrative rights, please.
    Or you could have a look at a solution here https://kriesi.at/support/topic/problems-with-new-tab-section/#post-763510

    Best regards,
    Victoria

    • This reply was modified 7 years, 6 months ago by Victoria.
    #800779

    Hi Victoria,

    I let the changes be wiped purposely so that the fixes would be applied in the latest version. So are you saying the problem has not been resolved in the latest update?

    According to the changelogs it was addressed in 4.0.6

    2017 May 16th – Version 4.0.6
    – added: functionality for tab_section.php (dynamic content height for tabs)

    Thanks!

    Julian

    PS – Do you still need administrative rights or are you just going to edit the functions.php which I am happy to do myself.

    • This reply was modified 7 years, 6 months ago by julianyoung.
    #800803

    Hi Julian,

    The issue was supposed to be fixed in the update, but if you still have it, I suggest you try adding the code from the thread above and see if that works for you. Also if the code form functions.php was deleted and css not, maybe that causes the issue?

    Best regards,
    Victoria

    #802002

    Hi Victoria,

    There was no CSS in the proposed temporary solution as such I have not added any CSS to resolve the problem.

    Are there any developers that can confirm whether this issued has actually been addressed and what the problem is?

    In the meantime I will put the code back into the functions.php in order to celotape the problem as it has been well over a week and the project is now well overdue.

    Cheers

    #802262

    Hi,

    I have checked on your Services page and I think it does work well. Can you try to remove the code and in Tab Section, please set Content height to Auto adjust to content. Hope this helps.

    Best regards,
    Nikko

    #802337

    I have the same problem height on tab and it does not work in firefox.
    solution given funtions.php in another post solves the problem of tab visualization but not size tab

    function ava_custom_script_fix(){
    ?>
    <script>
    (function($){
    	function a() {
    		$('.av-tab-section-container').bind('click', '.av-section-tab-title', function() {
    			var active  = $(this).find('.av-active-tab-title'),
    				number  = active.data('av-tab-section-title'),
    				content = $(this).find('.av-layout-tab[data-av-tab-section-content='+ number +']').children('.av-layout-tab-inner'),
    				oheight = content.outerHeight(true) + active.outerHeight(true) + 100;
    
    				$(this).find('.av-tab-section-outer-container').css('max-height', oheight);
    		});
    
    		$('.av-section-tab-title:eq(0)').trigger('click');
    	}
    
        a();
    })(jQuery);
    </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script_fix');

    T_T

    #802695

    Hi Nazka,

    You have this set for your tab section, you need to set it to Auto adjust to content like Niko suggested.

    View post on imgur.com

    Best regards,
    Victoria

    #803808

    Hi there folks.
    I’m having an issue here with the tab height: Link

    It’s adding space below tabs 2,3,4 when it shouldn’t be. I have updated to the latest version and I have it set to auto adjust to content but it’s stacking them in divs like a table or something for some reason?

    There’s no custom tab stuff sitting in css or functions.php.

    If you could help advise a fix for the problem that would be great.

    Thanks!

    • This reply was modified 7 years, 5 months ago by Nikko.
    #804171

    Victoria; thanks for reply, unfortunately only me works 4.0.5 works perfect, keep for the moment this vesion until the next release.

    :)
    Thx

    • This reply was modified 7 years, 5 months ago by Nazka.
    #804784

    Hi Nazka,

    The current version is 4.0.7 and that Auto Adjust to Content is not available in 4.0.5 :(

    Best regards,
    Nikko

    #804787

    Hi marketnewmedia,

    I have checked on your site however I couldn’t find the problem, Are you referring to the NHS, Care Homes, Local Authorities, and Domestic User?

    Best regards,
    Nikko

    #804962

    Hi Nikko,

    Yes that is what I am referring to! There is a large white space under the tabs for Care Homes, Local Authorities and Domestic User.

    It’s pretty hard to miss!

    I am using theme version 4.0.7

    Thanks Nikko,

    Ben

    #805132

    Hi Nikko,

    Thanks so much for that! I had no idea it had been added in as an option.

    However, after removing the function code and updating the tab section, the problem somehow still persists!

    #805467

    Hi marketnewmedia,

    I could verify it, can you let us disable your plugins for few minutes? also can you create a separate thread and put also the link to this thread for reference.

    Best regards,
    Nikko

    #805468

    Hi julianyoung,

    Can you post give us ftp access, as well as change the access you gave to have admin rights and allow us to deactivate the plugins for few minutes, so we can try to debug it.

    Best regards,
    Nikko

    #805472

    Hi Nikko,

    Why do I need to start a new thread? I can do that but not until later as i’m a little busy.

    Yes you may go and test my plugins and disable what you need to test.

    The access I gave you is an administrator.
    I have also included ftp in the private content.

    Let me know if you need anything else.

    Thanks,

    Ben

    • This reply was modified 7 years, 5 months ago by Nikko.
    #805533

    Thanks Nikko! See below.

    #806494

    Hi julianyoung,

    Thanks for providing the access, it seems like Auto adjust content isn’t compatible with other columns being put inside but it works properly when no Layout Elements is added inside the tab section, I have tried to make a fix with css but nothing is working, I will report this to Kriesi and our devs.

    Best regards,
    Nikko

    #806497

    Hi Ben,

    The reason I ask to create a separate thread since Private Content is visible to moderators and the thread creator, I have already removed the login and ftp details and I think it’s not necessary anymore since you have similar issue with @julianyoung and can reproduce the issue on my end.

    Best regards,
    Nikko

    #807830

    Hi Nikko,

    Are you basically saying that there is no fix currently so I cannot use any columns in my tab area, which therefore makes the page I have built useless unless I want people to see a big white space below my content in tabs 2-4 ?

    Thanks,

    Ben

    #808206

    Hi Ben,

    Yes, the issue still isn’t fixed atm. I’m very sorry for the inconvenience.

    Best regards,
    Nikko

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