Viewing 15 posts - 1 through 15 (of 15 total)
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  • #757717

    Hi there,

    I a tab section, when I try to add some element to a current tab, there are a strange issue on the back end and not works.

    some idea?

    #758532

    Hi,

    This case occurs in a IIS hosting server, in other apache server I work with tab section without problems.
    Have you tested this element in a windows IIS server?

    #758570

    Hey!

    That seems to be a strange issue.
    The elements should no be controlled based on the server.
    It might be an element based on apache settings.

    We will do report the issue to developers and let us know where it is located and how we can solve it.

    Thanks a lot

    Regards,
    Basilis

    #758755

    OK Basilis, thanks for your work!

    I hope that developers solve it soon.

    #761266

    Hey!

    I’m sorry but I don’t have access to an IIS hosting server and I don’t know if anyone on the team has. Could you please provide a screenshot or a screencast of the issue?

    UPDATE: I created a test page in your installation and the tab section looks fine.

    // http://www.northwestmarinas.com/fr/test/

    Cheers!
    Ismael

    #761292

    Hi Ismael!

    You can add a tab section OK, but when add more than 4-5 elements to a different tabs in the tab section, the save button not work and the issue appears.
    Try to add some elements to http://www.northwestmarinas.com/fr/test/ or add a element to http://www.northwestmarinas.com/test/

    Regards,

    Quique Varela

    #761370

    Hi!

    I added more than 4 elements in the tabs and it’s still working. You might see a little styling issue because I added different elements on each tabs.

    Best regards,
    Ismael

    #761452

    Hi!

    I change the tab titles in tab1 and tab2 of your test page with the result that the content of both tabs no longer display in front end.
    In my previous tests (http://www.northwestmarinas.com/test/) there is a time when the back end stops working and it does not allow to add more elements in a tab.

    Regards,

    Quique

    #761782

    Hey!

    I change the tab titles in tab1 and tab2 of your test page with the result that the content of both tabs no longer display in front end.

    The contents of tab 1 and 2 are still there. You’ll find it in the middle because the vertical-align property is set to “middle”. I remove all the contents and added 4 text blocks on each tabs. I’m not sure what happened to the tab section in your test page though. Please delete the page or the tab section completely then re-create it from scratch.

    Cheers!
    Ismael

    #761805

    Hum! try this case, Ismael:

    – Create a new tab section
    – Rename the first tab. The name may content a <br /> label (ex ‘Marina<br />Seca’)
    – Assign icon to this tab.
    – The issue appears and is impossible to add content to any tab.

    Maybe the problem only appears when all these circumstances come together, I will do more tests when I have some time.

    Thanks & regards,

    Quique

    #761811

    In tests I just did, this does not happen on another (apache) server but it always happens in this (IIS) server.

    If you prove that it is so, for me it is not a problem to remove the <br /> label.

    Regards,

    Quique

    #762284

    Hi Ismael
    I have a similar problem, one site works the other does not. both are on the same server.
    https://www.webdesign-phoenix.com/wp-content/uploads/2017/03/Screen-Shot-2017-03-16-at-18.46.47.png
    this is how it looks when its not working.

    and this is how it should be looking, right?
    https://www.webdesign-phoenix.com/wp-content/uploads/2017/03/Screen-Shot-2017-03-16-at-18.47.55.png
    Thanks
    Tina

    • This reply was modified 7 years, 8 months ago by webdesignphx.
    #762809

    Hey!


    @webdesignphx
    : What is the PHP version in your server? Please upgrade to version 5.6 or higher.

    Regards,
    Ismael

    #764005

    Thanks for your quick answer Ismael, it looks like its fixed with the latest enfold update.

    #764017

    Hi,

    Glad that it’s fixed :)

    Best regards,
    Nikko

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