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August 23, 2017 at 8:39 pm #843253
Hello guys first of all, really good Theme.
my Anchor on home not work on mobile, and i tried the last tip com Nikko use just #servicos instead http://kognit.com.br/#servicos and not work, any idea ??Sorry guys my english is a little bit bad, hope you guys undertood. God Blessed You.
- This topic was modified 7 years, 3 months ago by gustavojanssen.
August 23, 2017 at 9:36 pm #843279Hey gustavojanssen,
It is working on desktop but not mobile?
Best regards,
Jordan ShannonAugust 23, 2017 at 10:08 pm #843295Yes Jordan Shannon, just work on Desktop
August 24, 2017 at 6:37 am #843356Olá,
Eu falo português e creio que será mais confortável e prático solucionar seu problema em PT-BR mesmo.
Primeiramente, muito obrigado por usar nosso tema.
Sobre o seu problema, preciso que você crie um usuário temporário e forneça essas credenciais em uma “private content” para eu checar melhor.
Obrigado,
John TorvikAugust 24, 2017 at 2:15 pm #843504Bom dia John, muito obrigado pela resposta ainda mais em português :D`
fiz um Usuário estou te passando.
Desde já obrigado.August 26, 2017 at 2:22 am #844258Alguma ideia John?
August 29, 2017 at 4:34 am #845154Hi,
Thank you for using Enfold.
We are not sure why it’s not working yet but maybe the latest version will fix the issue. Please upgrade to version 4.1.2.
Best regards,
IsmaelAugust 30, 2017 at 8:08 pm #845946Ismael, if i upgrade my version i’ll lost all my changes right ??
The site all finish all ready, i just need to fix some issue like Anchor to mobile etc..
If u guys have any idea ill appreciate.September 1, 2017 at 6:02 am #846603Hi,
No you should not lose any of your changes, unless you have made changes to any of the theme files? If not then you should be safe, but always have backups ready in case something should go wrong.
Best regards,
RikardSeptember 7, 2017 at 3:01 am #848912Hello Rikard,
im doing another website right now and the same problem are happing there and the last version of EnfoldTheme Updates
No Updates available. You are running the latest version! (4.1.2)
Check Manually
im so desperate because i was a week late to finish this project.
If you guys want admin login can i give you.
Thanks.September 8, 2017 at 8:13 am #849465Hi,
The anchor is working properly on our end so it’s probably related to a plugin or a custom modification in your theme. Please upgrade to version 4.1.2 then disable every plugins.
Best regards,
IsmaelSeptember 9, 2017 at 1:21 am #849782Did you know the folder where this js are and the line to me just change for another function ?
Actually Ismael i start a new project in other host to other cliente and in the begginer i tried to do anchor but do not work aswell, idk why but anyway we can fix that all right.. if u can help me with folder and line will be great.September 9, 2017 at 5:54 am #849844Hi,
It’s located in the js > avia.js file, look for the “avia_smoothscroll” function. Can we check the other website?
Best regards,
IsmaelSeptember 9, 2017 at 3:38 pm #849951Sure
i do two tests, one with just #test an other with all the link http://cambioautomatizadosspina.com.br/#test
thanks for the lines will check some ways to change. thanks ismael god blessed you bro.
September 12, 2017 at 6:24 am #850762 -
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