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AuthorPosts
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February 27, 2018 at 5:25 pm #918549
Hi!
My tab sections don’t work properly. The links on the tabs doesn’t seem to function, I can’t click on them. I have tried to add them again but the problem persists.
Best regards, Frida
February 28, 2018 at 3:50 pm #919117Hey aqe,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
NikkoFebruary 28, 2018 at 4:26 pm #919144This reply has been marked as private.February 28, 2018 at 4:50 pm #919165Hi,
Can you give us the link provided by the plugin? that should help us have access to your site when we clicked on it.
Best regards,
NikkoMarch 9, 2018 at 5:38 pm #924633Here’s the link, I thought I posted it but somthing must have gone wrong. I extened the login.
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This reply was modified 7 years, 10 months ago by
Nikko. Reason: removed login from content for security purposes
March 9, 2018 at 8:29 pm #924709Hi,
You have quite a few console errors there. Can you please try disabling all active plugins to see if the issue resolves.
Best regards,
Jordan ShannonMarch 12, 2018 at 8:42 pm #925703This reply has been marked as private.March 13, 2018 at 5:08 am #925863Hi Frida,
Thanks for giving us admin access, can you try the solution posted in this thread: https://kriesi.at/support/topic/tabsection-broke/#post-920319
If you need assistance in doing the solution, please give us ftp access. :)Best regards,
Nikko -
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