Viewing 8 posts - 1 through 8 (of 8 total)
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  • #918549

    Hi!

    My tab sections don’t work properly. The links on the tabs doesn’t seem to function, I can’t click on them. I have tried to add them again but the problem persists.

    Best regards, Frida

    #919117

    Hey aqe,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #919144
    This reply has been marked as private.
    #919165

    Hi,

    Can you give us the link provided by the plugin? that should help us have access to your site when we clicked on it.

    Best regards,
    Nikko

    #924633

    Here’s the link, I thought I posted it but somthing must have gone wrong. I extened the login.

    • This reply was modified 7 years, 5 months ago by Nikko. Reason: removed login from content for security purposes
    #924709

    Hi,

    You have quite a few console errors there. Can you please try disabling all active plugins to see if the issue resolves.

    Best regards,
    Jordan Shannon

    #925703
    This reply has been marked as private.
    #925863

    Hi Frida,

    Thanks for giving us admin access, can you try the solution posted in this thread: https://kriesi.at/support/topic/tabsection-broke/#post-920319
    If you need assistance in doing the solution, please give us ftp access. :)

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
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