Viewing 14 posts - 1 through 14 (of 14 total)
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  • June 23, 2017 at 11:13 am #812045
    marketnewmedia

    Hi there support guys!

    I have discussed this issue over on this thread:

    Tab Section height problem still exists after update

    I believe there is an issue with the tabbed page sections height not working when there are other layout elements inside the tabs. So on my page here: http://alert-it.co.uk/sense-it-new/

    On some tabs there is a big white space after where the tab section has not re-sized to fit the content.

    Nikko: You mentioned you had been able to replicate the issue and when I chased it up you said about it still being a bug to be fixed. Is there any progress with this?

    I was actually just looking on Query Monitor at some script errors and I noticed the following not working:

    Query Monitor Errors

    Is there anything that I can do in the meantime to get this working or are you able to apply a fix for this at the moment?

    Many thanks in advance for your support.

    Ben

    June 25, 2017 at 4:14 pm #812707
    Victoria

    Hey Ben,

    Our developers are working on the issue and there is not an easy fix that we could offer at the moment. Please bare with us. Thank you for your patience.

    Best regards,
    Victoria

    June 26, 2017 at 8:22 am #812914
    marketnewmedia

    Hi Victoria, thanks for the update.

    Any information on the invalid queries i’m experiencing?

    Thanks,

    Ben

    June 26, 2017 at 1:27 pm #813044
    Victoria

    Hi marketnewmedia,

    Did you check if the files are there and versions they have?

    Best regards,
    Victoria

    June 26, 2017 at 1:32 pm #813045
    marketnewmedia

    Hi Victoria,

    There’s no reason they shouldn’t be there, i’ve only recently done an update on the theme and I certainly didn’t remove any.

    They relate to the tabbed section which obviously has issues and I didn’t want to mess with it after I recently gave your support admin access and it wasn’t until after that these script errors began.

    Could you take a look please?

    Thanks,

    Ben

    June 28, 2017 at 9:44 pm #814107
    Basilis

    Hi,

    Kriesi is still polishing the last version, where most of the issues related to tabs will be fixed.
    We appreciate some patience as he is still working on multiple things.

    Thank you

    Best regards,
    Basilis

    July 10, 2017 at 9:14 am #818604
    marketnewmedia

    Hi there,

    Any update on this one?

    I could really do with removing the big white space i’m getting under my tabbed content!

    Cheers,

    Ben

    July 10, 2017 at 11:36 pm #819037
    Basilis

    Hi,

    The new version will be released inside the week.
    Thank you for your patience and understanding

    Best regards,
    Basilis

    July 11, 2017 at 8:54 am #819165
    marketnewmedia

    That’s awesome, i’ll keep an eye out for it!

    Thanks for the update Basilis

    July 11, 2017 at 10:20 am #819201
    Rikard

    Hi,

    Version 4.1 is now available, please try updating to that: http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    July 11, 2017 at 10:20 am #819203
    marketnewmedia

    okay will do, thanks!

    July 11, 2017 at 1:09 pm #819307
    Rikard

    Hi,

    Great, please let us know how you get on with it :-)

    Best regards,
    Rikard

    July 11, 2017 at 1:19 pm #819318
    marketnewmedia

    Hey there, it’s worked nicely to remove the white spaces I was experiencing at the bottom of my tabbed content area.

    Thanks!

    Ben

    July 11, 2017 at 3:21 pm #819413
    Victoria

    Hi Ben,

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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