Tagged: , ,

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • May 12, 2017 at 1:20 am #791986
    Kahil

    I know the devs are working on a built in fix, but the temp fix found in the link below doesn’t work if you have a site with the header and menu on the side. The content height is only about 100px tall rather than responsive. Ideas? The idea that one tab has a lot of info and subsequent tabs with little data in them are tall, leaving a LOT of blank space….that is giving me pause to use the section despite my client loving the look of the tabs.

    https://kriesi.at/support/topic/problems-with-new-tab-section/

    • This topic was modified 7 years, 7 months ago by Kahil. Reason: added additional details
    May 12, 2017 at 1:33 am #791989
    Kahil

    Here is a visual. Looks like that temp fix code in the link above is what is setting the height explicitly to 100. If I change that number to say 200, it makes it about 200px in height. So in this case, it doesn’t actually fix anything as it does the same thing by setting them to a specific height, kinda like it already is out of the box. The goal is responsive, this isn’t it. Any ideas or a possible ETA on the fix? In the original linked thread it was said sometime in April…

    • This reply was modified 7 years, 7 months ago by Kahil.
    May 12, 2017 at 1:08 pm #792263
    Victoria

    Hi Kahil,

    Thank you for your patience :) The update is still in progress.

    Best regards,
    Victoria

    February 17, 2018 at 9:23 pm #913721
    JAMMAN

    Was this ever addressed? I have same issue… Using Tab Section, in settings… If I set the “content height” to “same height for all tabs”, the product grid products all show however, on tabs with 1 row… there’s a complete blank page all the way the length of the longest tab of products (product grid all set the same = columns, etc…)…

    BUT…

    When I set the Content height to Adjust to content… I get what Kahil has illustrated. I did notice that if I set the Tab padding to NO padding, All I see is the tabs .. zero space for contents although they are there on the computer (iMac, PC, laptop).. but NOT on iPad, tablet, iPhone, cell…) .

    Please advise. :)

    • This reply was modified 6 years, 10 months ago by JAMMAN.
    February 18, 2018 at 8:31 am #913820
    Victoria

    Hi JAMMAN,

    I checked the tab section on the shop page, it seems to work fine on my end, adjusts to content properly, when there is one row, there’s no extra space.

    Could you please attach some screenshots of the issue?

    Best regards,
    Victoria

    June 28, 2018 at 5:54 am #978744
    JAMMAN

    Any updates on this?
    Victoria… it’s the same screenshot as Kahil… Only happens on iPad… not iPhone, desktop or laptop…
    As a reminder… the Tab section… when the screen loads for the first time, you briefly see the products then the page “re-sizes” and the margins seem to be right under the bottom of the tabs so the products don’t show… about where there are 7-8 pixels of the border of the top of product image…

    July 3, 2018 at 9:00 pm #980756
    Victoria

    Hi JAMMAN,

    Credentials did not work for me. Could you please update the credentials?

    Can you please specify the page where it is happening?

    Best regards,
    Victoria

    October 9, 2018 at 9:17 am #1019395
    vincentsalin

    Hi,
    I have the same issue than Jamman. Only happens on iPad. Any solutions?

    October 14, 2018 at 9:55 pm #1021291
    Basilis

    Hi,

    Please do create a different ticket, so we can be able to go through and find the problems.

    Best regards,
    Basilis

    October 15, 2018 at 8:42 am #1021459
    vincentsalin

    Hi,
    Here’s the ticket : https://kriesi.at/support/topic/tab-section-content-disappear-on-tablet-device/#post-1020677
    Thanks.

    October 15, 2018 at 8:12 pm #1021756
    Victoria

    Hi vincentsalin,

    I checked that thread and replied. Please do not post in multiple threads.

    Best regards,
    Victoria

  • Author
    Posts
Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.