Tab content field unclickable - Support | Kriesi.at

Viewing 12 posts - 1 through 12 (of 12 total)

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February 15, 2014 at 11:27 am #224310

hanlinsg
Participant

Hi there,
I’m not getting any progress today due to these problems.
See image:
http://bathmatesingapore.com/2014/wp-content/uploads/2014/02/Screen-Shot-2014-02-15-at-5.25.32-pm-450×450.png

The ‘Tab Content’ field isn’t clickable.
I’ve tried with Chrome, Safari & Firefox and all weren’t be able to click.

Are you able to help me with this please?

Thanks and kind regards,
Jason

February 15, 2014 at 5:45 pm #224370

Josue
Inactive Moderator

Hi Jason,

Can you create an administrator account and post it here as a private reply?

Regards,
Josue

February 15, 2014 at 6:02 pm #224376

hanlinsg
Participant

This reply has been marked as private.

February 15, 2014 at 6:08 pm #224378

Josue
Inactive Moderator

Hey!

You forgot the URL.

Regards,
Josue

February 15, 2014 at 6:25 pm #224384

hanlinsg
Participant

This reply has been marked as private.

February 15, 2014 at 9:19 pm #224401

Josue
Inactive Moderator

Hey Jason!

I was able to add a custom content to a Tab element, see:
http://bathmatesingapore.com/2014/test/

Have you tried seeing it from another computer?

Best regards,
Josue

February 16, 2014 at 7:34 am #224486

hanlinsg
Participant

This reply has been marked as private.

February 16, 2014 at 7:05 pm #224557

Josue
Inactive Moderator

Hey!

I didn’t find any “product description” page, can you post a link?

Cheers!
Josue

February 16, 2014 at 7:17 pm #224560

hanlinsg
Participant

Hi Josue,
you can create a new product and you will notice that the tab content field isn’t clickable.

Thanks!
Jason

February 16, 2014 at 7:41 pm #224571

Josue
Inactive Moderator

Hey!

Now works, it was a conflict with this plugin:
mb.miniAudioPlayer

Also, i recommend you to update your theme to the latest version.

Best regards,
Josue

February 16, 2014 at 7:44 pm #224574

hanlinsg
Participant

Thank you so so much Josue! I love Kriesi and 90% for the love is attributed to your superb support team !!!

Thank you again Josue!
Jason

February 16, 2014 at 7:46 pm #224575

Josue
Inactive Moderator

You are welcome, glad we could help :)

Regards,
Josue
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