Viewing 13 posts - 1 through 13 (of 13 total)
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  • May 12, 2015 at 12:16 am #442748
    evangray123

    Hi there, Since I started using the Advanced Editor for new posts, the full content of the post that used to be sent to the email of those subscribed, now has shortcode and the first line of the content only, and I’m having trouble identifying the source of the issue and how to rectify.
    Below is the shortcode its sends, which is strange because I can’t find this anywhere in the post.

    [av_section min_height='' min_height_px='500px' padding='default' shadow='no-shadow' bottom_border='no-border-styling' scroll_down='' id='' color='main_color' custom_bg='' src='' attach='scroll' position='top left' repeat='no-repeat' video='' video_ratio='16:9' video_mobile_disabled='' overlay_enable='' overlay_opacity='0.5' overlay_color='' overlay_pattern='' overlay_custom_pattern=''] [av_textblock size='' font_color='' color='']

    I appreciate your help here. Thanks, Evan

    May 13, 2015 at 9:36 am #443652
    Josue

    Hi!

    What tool are you using to send the posts to your subscribers?

    Best regards,
    Josue

    May 13, 2015 at 8:37 pm #443983
    evangray123

    I didn’t set up anything special or specific to do this, so I would imagine it’s just the stock wordpress follower email.

    May 14, 2015 at 8:53 am #444140
    Josue

    Hi,

    We’d need to know that in order to fix this issue, can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    May 14, 2015 at 10:25 am #444187
    evangray123
    This reply has been marked as private.
    May 14, 2015 at 10:25 am #444190
    evangray123
    This reply has been marked as private.
    May 14, 2015 at 8:14 pm #444574
    Josue

    I see, you’re using Jetpack Suscriptions module, try the following:
    https://wordpress.org/support/topic/jetpack-subscription-when-new-post-should-send-just-snippet-not-entire-post

    Cheers!
    Josue

    May 14, 2015 at 10:44 pm #444631
    evangray123

    Thanks Josue… I’m still not sure what do do after reading this article. Hoping you can provide a more specific directive to rectify the issue if possible? Much appreciated.

    May 15, 2015 at 12:54 am #444689
    Josue

    Hi!

    When creating a new Post set a summary of it in the Excerpt field – http://a.pomf.se/msaucs.png

    Regards,
    Josue

    May 15, 2015 at 1:07 am #444691
    evangray123

    got it. Thanks a million Josue!

    May 15, 2015 at 2:40 am #444715
    Josue

    You’re welcome, it’s worth mentioning though, that i have not tested this, i’m just suggesting what the Jetpack team recommends, please let us know if this works the time you publish a new Post.

    Regards,
    Josue

    May 15, 2015 at 3:27 am #444720
    evangray123

    This works. If you add content in the excerpt section of the post, it will override the main content section and email coherent text without the shortcode. Thanks again :-)

    May 15, 2015 at 4:28 am #444723
    Josue

    Good to know, thanks :)

    Regards,
    Josue

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