Tagged: , ,

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 17, 2015 at 5:24 pm #505019
    bdpardue

    using latest version of Enfold, latest version of WP, few plugins
    I built a page using shortcodes and content. The default image editor (for moving the images, setting alignment, caption, etc.) did not work properly and moved the image from its original position when editing any of the image coding. I thought I’d try the Avia Builder to see if the image editor worked; it did not work better. When I switched back to the default WP editor, all content was gone.
    Don’t know if it matters, but some of the content uses the accordion shortcodes.

    September 17, 2015 at 5:28 pm #505025
    Elliott

    Hey bdpardue!

    I’m not sure what you mean by “the default image editor did not work properly and moved the image from its original position when editing any of the image coding”.

    Can you take a screenshot and highlight what is going on so we can get a better idea? Your trying to change the image alignment but it’s not saving?

    Best regards,
    Elliott

    September 17, 2015 at 6:09 pm #505054
    bdpardue

    Sorry I was not clear.
    page content displays when it is being edited and saved using the WP default editor. IF I click the Advanced Layout Editor button, the content still displays. When I switch back to WP Default editor, the content is gone.

    September 17, 2015 at 6:17 pm #505066
    Yigit

    Hi!

    Please turn on debugging mode – http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

    Best regards,
    Yigit

    September 17, 2015 at 6:20 pm #505071
    bdpardue

    I’ve added the code to the functions.php file

    September 17, 2015 at 6:23 pm #505074
    Yigit

    Hi!

    Great! Now you should be able to see shortcodes on default editor.

    Regards,
    Yigit

    September 17, 2015 at 6:36 pm #505080
    bdpardue

    Okay. That does nothing to solve the problem. I can see the shortcodes in Text view in the editor. The problem is that switching between the from the builder editor to the defaultl editor deletes content.
    I’ve tried editing in Chrome and Firefox to see if it was a browser issues but same problem in both.

    A secondary problem is that editing an image caption, then updating it causes the image to move from within an accodion toggle to outside of that toggle or into another toggle.

    September 21, 2015 at 10:33 am #506321
    Andy

    Hi!

    try to deactivate all plugins to see if one is causing this issue. If that does not help then maybe there are some corrupted theme files and in this case you need to delete all theme files via FTP before getting a fresh copy from your themeforest account. Make sure to use newest WordPress and theme versions.

    Regards,
    Andy

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.