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  • February 9, 2019 at 12:00 pm #1064918
    JVo

    Actually performing some user beta tests on a new site. One question I’ve been asked was: When are the cookies activated (if switch is green or grey)?
    Well, I guess the wording there needs some makeover…

    Cheers,
    Juergen

    February 10, 2019 at 3:27 pm #1065131
    Victoria

    Hey Jürgen,

    Could you please give us a link to your website, we need more context to be able to help you.

    What switch are you referring to? In the cookies notice?

    Best regards,
    Victoria

    February 10, 2019 at 6:44 pm #1065183
    JVo

    Hi Victoria,

    yes, I’m talking about the wording of the label beside the switches in the cookies notice!
    In German, it says e. g. “Hier klicken, um Google Analytics Tracking zu aktivieren/deaktivieren.”

    The switch has two states:
    – “On” state: Left/green
    – “Off” state: Right/gray

    So my question is: does “on” mean “Google Analytics Tracking is activated”?

    One of the basic rules in UX design is “Provide concise, non-neutral labels”. I would consider the current label as 100% neutral, so the opposite of what it should be.
    Please see https://www.nngroup.com/articles/toggle-switch-guidelines/ for further reading.

    I guess no link to a website needed anymore. :-)

    Have a nice Sunday evening!
    Jürgen

    February 11, 2019 at 8:12 pm #1065638
    Victoria

    Hi Jürgen,

    Yes, the green means tracking activated. I’ll forward this to my colleagues.

    Thank you for the input.

    Best regards,
    Victoria

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