Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 9, 2021 at 8:27 am #1293439
    hanna47

    Hi.

    How do I change what email address the support reply notification emails are sent to?
    I am registered at kriesi.at with my personal work email, but the replies from support goes to our works main email account. I wish to change this so that they only go directly to my personal work email.

    Thank you for your help,
    Hanna

    April 11, 2021 at 8:13 am #1293739
    Rikard

    Hi Hanna,

    Your user is registered with your personal email, so I’m not sure why it would go to another email. The emails are automated, so we can’t send mails to an address which we don’t have a record of.

    Best regards,
    Rikard

    April 12, 2021 at 9:48 am #1293879
    hanna47

    Hi,

    Ok. Thank you for your reply. Then it´s probably some settings on my part.

    Best regards,
    Hanna

    April 13, 2021 at 5:08 pm #1294185
    Yigit

    Hi Hanna,

    Let us know if you have any other questions and enjoy the rest of your day!

    Best regards,
    Yigit

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