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I just paid for support renewal thru theme Forest
Enfold – Responsive Multi-Purpose Theme
Regular License
License Support Expiry Date: Monday, March 20, 2023but I still can’t seem to post a support question for Enfold theme
Hey BRETT,
Could you share your purchase receipt with us please? Also, which email are you using to login to the support forum?
Best regards,
Rikardthe email address is
(Email address hidden if logged out)
purchased through themeForest
++++copy of email for purchase ++++
Hi smarta-brett,
Thanks for buying with us. Below is a summary of your recent purchase. You can download your purchased item(s) at your Downloads page and view your invoice(s) on your Statements page.
Your order:
My Downloads
Item By: Kriesi
Enfold – Responsive Multi-Purpose Theme
Enfold – Responsive Multi-Purpose Theme
Regular License
License Support Expiry Date: Monday, March 20, 2023
Price is in US dollars and excludes tax.++++++ end +++++
++++ message at your support page ++++
We are very sorry but it seems your Theme License has expired on July 19th, 2022
In order for you to post support questions you need to enter a new valid themeforest license code++++++ end +++++
on my theme Forest page it says
Enfold – Responsive Multi-Purpose Theme
Regular License
6 months 21 Mar 2023 of support remaining.it does not seem to be a browser cache issue either as I tried in a different browser and got the same message
We are very sorry but it seems your Theme License has expired on July 19th, 2022
In order for you to post support questions you need to enter a new valid themeforest license codeHi,
Thanks for the update. I logged in with your account and pasted your purchase code in the altert box, and that seems to have helped. Could you try again please?
Best regards,
Rikardthanks – seems to be working now
ironically I solved the problem i needed help with – but I’m sure Ill need you guys again
thanks for the great support
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