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  • #1405841
    Stefan
    Guest

    Dear all,

    I have renewed the support lic. for another six month a couple of days ago, but I am not allowed to open new topics in the forum, cause I got a hint as follows:

    — cut —
    We are very sorry but it seems your Theme License has expired on March 5th, 2022
    In order for you to post support questions you need to enter a new valid themeforest license code

    You can purchase a new license on themeforest or if you purchased one recently simply download it on themeforest

    Your current, expired license key is: 8fece9e3-0db3-4d09-9b57-66xxxxxx
    — paste —

    May you please tell me what is wrong?

    thx in advance
    Stefan

    #1405865

    Hey Stefan,

    Please post your full purchase code in private, otherwise we can’t check it. Also please provide us with proof of purchase of your extended support license.

    Best regards,
    Rikard

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