Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • June 10, 2022 at 5:50 pm #1354851
    Marcos
    Guest

    Hello, I have purchased and renewed the support service a couple of months ago, but for some reason the support forum does not pick up or identify that renewal. Please, could you find out and correct this state, I will need to open a thread in the next few days.

    Thank you

    June 10, 2022 at 6:22 pm #1354856
    Yigit

    Hi Marcos,

    Thanks for contacting us!

    Could you please go to https://kriesi.at/support/forum/enfold#new-post and try to re-validate your purchase code and check if that helps? :)

    Cheers!
    Yigit

    June 10, 2022 at 6:24 pm #1354857
    Marcos Q.

    Solved ! Thank you

    June 10, 2022 at 8:06 pm #1354876
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    June 11, 2022 at 3:33 pm #1354914
    Marcos Q.

    Hi Rikard, you can close this ticket

    June 11, 2022 at 5:49 pm #1354924
    Mike

    Hi,
    Glad Yigit could help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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Viewing 6 posts - 1 through 6 (of 6 total)
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