Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 22, 2017 at 5:21 pm #736979
    Erik Dukker
    Guest

    I’v an urgent problem. White letters in the editor. no plugins active.
    No solution in forum and no possibility to add my problem.(user erikdukker)
    No contact form for support

    January 22, 2017 at 5:27 pm #736980
    Basilis

    Hey Erik Dukker!

    Can you please let us know if your Body Text, is set to white?
    We do need to review that, so we can know.
    Please also let us know your web site, so we can take a look and try debug,

    Thanks a lot

    Regards,
    Basilis

    January 22, 2017 at 5:41 pm #736984
    erikdukker

    Hi Basilis,

    The problem occured directly while creating the first page after empting the db and theme

    I created a test page:

    test

    What is the correct way to insert a ticket?

    br Erik Dukker

    January 22, 2017 at 5:46 pm #736986
    erikdukker

    Hi

    if this problem is not easy to solve: I can restart the build the site from scrath.

    br Erik

    January 22, 2017 at 8:58 pm #737008
    Basilis

    Hi!

    For me your whole web site is not loading, I see a full white page.
    IT seems that something is blocking, must be an error.

    Thank you

    Best regards,
    Basilis

    January 22, 2017 at 10:42 pm #737028
    erikdukker

    Basilis

    I fully installed the website again. My experience: a problem seldom comes alone. The problem doesn’t occure anymore

    Please can you give me a link to book a ticket the proper manner if another problem occurs.

    thanks Erik

    January 23, 2017 at 7:30 am #737138
    Rikard

    Hi Erik,

    Did you register at the forum? https://kriesi.at/support/register/

    If you did, you can open a ticket here: https://kriesi.at/support/

    Best regards,
    Rikard

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