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Not able to get into the support. Please help me with this
Invoice IVIP33964254
Just purchased the 6 month support for Enfold from ThemeForest, but unable to login to the site to ask question.
Hi,
Thanks for contacting us!
You can register to our support forum using your purchase code here – https://kriesi.at/support/register/ and then start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post
If you have already registered, please post your purchase code here privately so we can reset your forum account :)
Best regards,
Yigitbd39eb48-ba47-4961-ab5a-6f3aaa4d5a90
I dont know if this is the new one because it looks like the old one, but I did renew. Your system does not work rightPlease help me get this figured out. There is a request to cancel the support in now that we will need to follow through with if you cannot help me
Hi,
We have reset your forum account. Please find credentials in private content field below.
After logging in, you can start new threads under Enfold sub forum – https://kriesi.at/support/forum/enfold/#new-post :)
Best regards,
YigitOk thanks for this. I thought I was purchasing support from you guys the developer, not just access to a forum of other users?
Hi,
We provide support to our users through our support forum.
You can start new threads with your questions here – https://kriesi.at/support/forum/enfold/#new-post and we will provide you support :)Best regards,
Yigit
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