Support forum experience

[Gerald]

Hi,
Three days ago I created my first post in this support forum. As I didn´t get a reply yet, I´m not sure whether I can expect to get one later.
So I asked myself the question whether this forum is the right place to request support from Kriesi? Maybe this is rather a place for the community to help each other and there is another way to request support?
I thought, I might find such a question in the FAQ. But the “FAQ” has about 500 topics so it´s not really a FAQ. And my question was not included as far as I could see.
Best regards,
Gerald

[Basilis]

Hey Hosanna_eV!

That is the correct place.
as it is weekend, our support is a little bit slower.
But – We will do get to it and we will do assist you as soon as possible.

Thanks a lot for your understanding

Cheers!
Basilis

[Author]

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