Viewing 11 posts - 1 through 11 (of 11 total)
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  • #338307

    Hi there,
    I’m using WPDOWNLOADMANAGER to manage my files and am wondering if the theme is compatible with this pllugin? I can see the WPDOWNLOADMANAGER packages as an option when I try to link them to a theme button. But when you click on the button, the download doesn’t work. I was in touch with WPDOWNLOADMANAGER plug in author separately, and he says that it is an issue with the theme and not with his plugin.
    Can you please advise?

    #338311

    Hey dcashion!

    Did they give you any information on what could be causing the issue? Unfortunately we do not support 3rd party plugins but we do not mind taking a quick look. Download button works on my end – http://i.imgur.com/PnCgvFp.png
    Can you post the link to your page where we can see an example where it does not work using theme buttons?

    Cheers!
    Yigit

    #338346
    This reply has been marked as private.
    #338757

    Hey!

    “Access Restricted!
    You are not download manager pro user or your support forum access period is expired!”
    Can you post the code that needs to be added and your conversation with plugin author on http://pastebin.com/ and post the links here?

    Best regards,
    Yigit

    #338960
    This reply has been marked as private.
    #339592

    Hi Yigit,
    Not sure if you got a chance to take a look at the info from the plugin author but he tells me that to link to a download manually, I do this: Download
    I have tried to link this to an action button on the site (by placing the URL as a manual link in the button option), but it’s not working. Is there anything in the theme that would prevent this from working?
    Thanks
    /D

    #340023

    Hey!

    If you do not mind, can you post login credentials to your WordPress backend as well?

    Best regards,
    Yigit

    #340230
    This reply has been marked as private.
    #341588

    Hi!

    I have duplicated your page and created a private page called “Test page”. Please check the button element and how i added the link to it. It does download the file with single click now

    Regards,
    Yigit

    #342212

    Thanks for your help, I must have put the wrong link into it.

    #342230

    Hi!

    You are welcome, glad if we could help! Let us know if you have any other questions or issues

    Cheers!
    Yigit

Viewing 11 posts - 1 through 11 (of 11 total)
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