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  • #1218516

    I usually purchase a handful of copies of Enfold per year, to build websites for clients (most of whom are nonprofits, btw). I’ve probably purchased over 50 copies of Enfold over the years, and I always pay the extra $17 for the extended support. But I haven’t been paying (or asking my clients to pay) for additional/ongoing years of support. Am I supposed to be paying about $80/year per site for support or, considering how many themes with extended support I purchase per year, would you say I’m covered? :). Also, my clients don’t use the support forum — only I do. Thanks and let me know if you have any questions!

    • This topic was modified 4 years ago by sky19er.
    #1218704

    Hey sky19er,

    If you are the only one using the support forum then I would say that one support license is enough. You will likely as more questions then a regular user since you own so many licenses, but that’s ok since we value the fact that you use our theme for so many of your sites :-)

    Best regards,
    Rikard

    #1218836

    Perfect — thanks so much, Rikard — very much appreciated!!

    #1218871

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)
  • The topic ‘Support cost/usage’ is closed to new replies.