Viewing 10 posts - 1 through 10 (of 10 total)
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  • July 7, 2022 at 3:53 pm #1357561
    Deborah Kilian
    Guest

    Liebes Enfold Team, wir haben bereits 2 Templates gekauft – sind sehr zufrieden damit – jedoch können wir im Forum keine Support-Anfragen stellen. Konkret geht es um eine Einbettung eines Layerslider Popup auf einer Seite.

    July 7, 2022 at 5:36 pm #1357585
    Rikard

    Hi Deborah,

    Thanks for using Enfold. Did you try to register on the support forum?

    Best regards,
    Rikard

    July 11, 2022 at 8:54 am #1357908
    deborahkilian

    Hi!
    It’s not possible to register – “sorry, but that item purchase code has already registered with another account” – But we didn’t register so far!

    Thx & best regards
    Deborah

    July 11, 2022 at 10:54 am #1357915
    Rikard

    Hi,

    Thanks for the update. Could you share the purchase code you are trying to use in private, so that we can check it for you please?

    Best regards,
    Rikard

    July 11, 2022 at 10:57 am #1357918
    deborahkilian
    This reply has been marked as private.
    July 11, 2022 at 11:41 am #1357923
    Rikard

    Hi,

    Thanks for that. The purchase code you posted is already registered to the email you are using to contact us here, please try to login on the support forum. If you need help with resetting your password, then please let us know.

    Best regards,
    Rikard

    July 11, 2022 at 3:12 pm #1357958
    deborahkilian

    Thx – now it works!

    July 11, 2022 at 3:17 pm #1357960
    Rikard

    Hi,

    Great, I’m glad that it’s working now. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    July 11, 2022 at 3:19 pm #1357962
    deborahkilian

    Hi! You can close it – thank you very much!
    Best regards,
    Deborah

    July 11, 2022 at 3:29 pm #1357963
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Support Anfrage für 2 Templates’ is closed to new replies.