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  • October 5, 2021 at 8:53 am #1323586
    Sites ME
    Guest

    Hi,

    I see that you are forcing users to have a valid support license through Envato.
    Is there a way to purchase the support only? Either from Envato or directly from you?

    Thank you

    October 5, 2021 at 10:06 am #1323591
    Ismael

    Hey Sites ME!

    Thank you for the inquiry.

    Themeforest actually requires all authors including Kriesi to implement the license check, but Kriesi chose not to implement it, which allow users to use the forum and get support without the license check for significant number of years, so this was actually long overdue. But now he was promptly asked to finally comply to this rule, thus the license check. To learn more about renewing the support license, please check the following documentation.

    // https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Ismael

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