Viewing 11 posts - 1 through 11 (of 11 total)
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  • November 27, 2020 at 11:19 pm #1263611
    Kim
    Guest

    I already bought the theme and submitted my purchase code. How come I cant find the full support feature, and can only find presale questions?

    I’ve installed the theme and theme and gym demo but the easysliders didnt load on the homepage…website link is below.

    November 28, 2020 at 12:00 am #1263621
    Victoria

    Hey Kim,

    You can start a new thread here:

    Enfold

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    November 28, 2020 at 2:45 am #1263627
    GoingGreenEugene

    I cant tell if these are going through. Im trying again.

    November 28, 2020 at 2:46 am #1263628
    GoingGreenEugene

    Did you get the credentials? I’m not seeing them in this thread.

    November 28, 2020 at 7:55 pm #1263694
    GoingGreenEugene

    Good morning. I appreciate your quick response yesterday. Did you receive the login credentials? Thank you.

    November 28, 2020 at 7:58 pm #1263695
    GoingGreenEugene

    Perhaps its more of a javascript issue as I’m seeing that more than the slider is not working on the home page. The calls to action aren’t working, the icons arent appearing, the counters aren’t functioning.

    You may want ftp access. Let me know.

    November 28, 2020 at 9:06 pm #1263699
    GoingGreenEugene

    the same thing happened with a fresh install here…no child. The assets actually appeared initially, and then disappeared when I refreshed the page.

    Welcome

    November 29, 2020 at 5:54 am #1263737
    Rikard

    Hi,

    Thanks for the update and login details. Things start working on your site when I disable file compression under Enfold->Performance, but the same problem occurs again when enabling it back. It might be a conflict with the SG Optimizer plugin, what happens if you deactivate that?

    Best regards,
    Rikard

    November 30, 2020 at 11:02 pm #1264073
    GoingGreenEugene

    Thank you. That helped.

    November 30, 2020 at 11:15 pm #1264074
    GoingGreenEugene

    Forgive me, but I’m not sure how to start a new support thread for a new question.

    I’m hoping to find a means of displaying a page list of targeted pages with images and titles that link to targeted pages.

    I was hoping the masonry grid would offer that feature but it appears to be for blog posts only. Do you have any suggestions to achieve this?

    Thank you.

    December 2, 2020 at 4:06 am #1264365
    Rikard

    Hi,

    You can use this link to open a new thread. Or use this button: https://imgur.com/a/AnoSPNb

    Best regards,
    Rikard

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