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The home page seems fine, but every other page and post seems to have a distorted logo, inexplicable display of main menu as a list, and other formatting errors. Moreover, it’s blocking admins from logging in. This seemed to happen on its own, not as a result of any specific change to website. Plugins deactivated now (except one paypal plugin).
Hey BerntOlaf,
It looks like you are getting a “mixed content” error, this is where your site uses “https” but in your WordPress settings you have “http”, please look in tour WordPress setting:
WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address and ensure they both use “https” for your URL.
After correcting this you may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHey BerntOlaf,
It looks like you are getting a “mixed content” error, this is where your site uses “https” but in your WordPress settings you have “http”, please look in tour WordPress setting:
WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address and ensure they both use “https” for your URL.
After correcting this you may need to disable Enfold Theme Options ▸ Performance ▸ JS & CSS file merging and compression and enable Enfold Theme Options ▸ Performance ▸ Delete old CSS and JS files.
If this doesn’t help please include an admin login in the Private Content area so we can be of more assistance.Best regards,
MikeHi,
Thanks for that. It’s not possible to login though because of an internal server error, please share server error logs with us or let us know if there’s alternative way of logging into your site.
Best regards,
RikardHi,
I don’t see the server logs, please upload them to DropBox or such and include the link in the Private Content area so we can examine.Best regards,
MikeHi,
Thank you but this file is called “access.log” so it doesn’t show any errors, try to post the “error.log”
Nonetheless your site still shows the “mixed content” error, so the css files are not loaded and this is why the pages like your contact page are broken.
Are you sure that WordPress ▸ Settings ▸ General ▸ Site Address and WordPress ▸ Settings ▸ General ▸ WordPress Address both use “https” for your URL?
This is a screenshot of the setting:
Best regards,
MikeHi,
Thank you, I see that your WordPress ▸ Settings ▸ General ▸ WordPress Address has your domain with the word wordpress added and WordPress ▸ Settings ▸ General ▸ Site Address doesn’t, these two should match, please remove the word wordpress
If you look at the two links below the /posts/ looks broken and /wordpress/posts/ looks correct, this is due to this setting.Best regards,
MikeHi,
Try asking your webhost to restore the last backup of the site and database, typically webhosts make automatic backups each week, if you have not used one of these to restore your site befor then ask the webhost support and they will be happy to do it for you. If you remember which month was the last time your site worked correctly you could ask them to go back to that point and also solve whatever was causing this issue.Best regards,
MikeTurns out there were no backup files saved at dreamhost. I chatted with someone there about this, and he wanted me to flag it for a look by security – saying it had to do with the css files not loading.
Hi,
I found this dreamhost documentation page that says they make daily backups of your site and stores backups for up to two weeks.It looks like the site still thinks the url is your-domain.org/wordpress/
below is a image and a javascript file that your home page calls and if /wordpress/ is added to the url they show.Best regards,
Mike
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