Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 5, 2023 at 5:25 pm #1409643
    ballindigital

    Hi,

    On our checkout page, the subscribe to our newsletter option appears twice?

    Any idea why?

    We only want one..

    View post on imgur.com

    Thanks,

    Harvinder

    June 6, 2023 at 2:05 am #1409697
    Ismael

    Hey ballindigital,

    Thank you for the inquiry.

    Have you installed any extensions for the plugin? If so, you may need to disable them one at a time to identify which one is causing the issue. By disabling the extensions one at a time, you can isolate the problematic one and determine the root cause of the issue.

    Best regards,
    Ismael

    June 6, 2023 at 3:48 pm #1409771
    ballindigital

    Thanks all fixed. I had the Zoho Campaigns plugin installed but it was’t doing anything.

    I deleted it and it’s removed the extra one.

    June 8, 2023 at 12:39 pm #1409979
    Nikko

    Hi ballindigital,

    We’re glad to hear that :)
    Please let us know if you still need further assistance of the said topic or if we can close the thread.

    Best regards,
    Nikko

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